Questions?

They are answered by the XTRF community and our experts

0
Answered

Views with null in a date field

Ted 2 years ago in Home Portal updated by Jussi Rautio 1 year ago 4

I'm trying to make a view of clients who do not have a value in a custom date field.  I can filter the view by date, but I can't exclude clients who have that date filled in.  Does anybody know a good workaround of if filtering this way is a planned improvement?

0

Integration with Trados - How do you use it?

Corrina Galetza 2 years ago in Home Portal / Classic Projects with CAT integration updated by Jussi Rautio 2 years ago 3

We saw that we can integrate XTRF with our Trados version. However, I noticed that there are some issues. We can only integrate local Trados (we have Groupshare on Cloud) and that the integration works only for classic projects, something that means we would still need to individually assign receivables and payables since the system (with classic projects) doesn't assign them automatically. Can you please share your experience with Trados integration into your XTRF system? What do you use it for?



0

How can we create a "Volume" Report?

jeleber85 2 years ago in Home Portal updated by mark 2 years ago 1

How can we create a "Volume" Report?

0
Under review

when I have a multilingual project I still can add only one freelancer for all these languages. How to add a freelancer per language?

when I have a multilingual project I still can add only one freelancer for all these languages. How to add a freelancer per language?

Answer

Please study our Basic Guide to Project Management. What you are asking about is explained in the clip about Job Splitting.

0
Answered

Adding items to invoice

Dennis Rosenbaum 2 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 3

When we add items to an invoice with the button (add an item for each receivable) we expect that all the discounts will be used within the invoice items. In stead the discount is set to 0%. Could you explain why this is?

Answer

You can apply the discounts on several levels. 


If you applied it on the Total Agreed of the Task, it will not be visible on the invoice items, if you use the option [add an item for each task receivable].


If you, however discount a particular item (let's say Translation, but not Proofreading), using this option to create invoice items makes sense and the discounts should be visible. 

0
Answered

Development : provider evaluation system

SBWC 2 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 1

Hi,

The current evaluation system of the 5 stars rating is simple, however following an ISO audit our auditor thought it was lacking in terms of depth of information. Even if we now add comments, would it be possible to have not just one criteria of evaluation, but also other criteria like:

 - time to deliver

 - business relationship

 - quality of translation


Is this kind of development possible?

While keeping a general rating, being able to break it down would allow more insight.

Maybe, since the LISA evaluation exist, would it be simpler to set up specific criteria within LISA?

0
Answered

automated e-mail to clients

How can we include the task name in the notification e-mail the client receives when their task is ready?

0
Answered

Why my vendors who work in memoQ cannot download packages?

With the memoQ update of 7.8.169, a bug was fixed by Kilgray where vendors could download packages even when their work mode was set to "online (no packages)." The following message is shown in Vendor Portal: "XTRF could not download CAT Package. Try again or contact your Project Manager."


What should be done to fix the issue?

Answer

Please verify the above mentioned setting in memoQ and change it to either of the two: "packages only" or "both".

0
Answered

Upload Trados TQA report to LISA evaluation

Lennart Tondeleir 2 years ago in Home Portal / Classic Projects with CAT integration updated 2 years ago 2

Hi,


Is it possible (or planned) to upload a Trados TQA analysis to the LISA evaluation section? This would greatly boost our integration.


Regards,

Lennart

0
Answered

How to set files uploading options with Memsource integration?

nabylm 2 years ago in Home Portal / Smart Projects with CAT integration updated 2 years ago 3

Hi,

I would like to know how to set files uploading options in Xtrf/Memsource?If I could set them by default it would be even better.

Indeed, when I upload file through Xtrf (using the integration), I don't have the possibility to set these options, such as:
-Notes or master slides for powerpoints
-"Replace font" for Indesigns
etc...

Thank you for your help.


Answer

I believe the integration uses the master settings in your MS account, so if you set them there, they will be used. If, like us, you want to use different settings for different projects/clients, you need to use the Memsource templates and select them in your workflow (or set them in your workflow definitions if they are always the same for a given workflow).


This is for the integration with Classic Projects, by the way, as there is no integration with Smart Projects yet.