Questions?

Hello, we are trying to find some ways how to (temporarily) disable the possibility to issue quotes for certain clients (who are not paying for example). Is there any way how this can be achieved without actually deleting the client completely?

We are getting language-specific files from a client, and would like to use Smart projects but I don't see a way of adding files to be translated to specific languages only.

In a classic project you can use bundles to categorize files that will go through a specific workflow, so I am looking for an equivalent way of doing this in a Smart project.

Does anyone have any idea how this can be done?

Hi,

It seems that the ${providerPortalURL} in the email templates is no longer working. Checking with Firefox, instead of point to the correct address, this has now added some characters in the end and points to: 
https://xtrf.eurologos-thessaloniki.com/vendors/%E2%80%8B

I don't think this is possible, but I believe it is a useful feature. We have some customers who have several connected companies, but the contact persons for these are the same. 

Would it be possible to share the same contact person with several connected customers, without having duplicate contact persons?

We are facing one specific issue concerning XTRF and the automated workflows that use the Trados integration. It's given by our specific setup where the Trados Agent/Trados Studio is installed on our US server where also all the XTRF resources (TM's, termbases).

Now, the unpleasant issue is that the people in French office (PM's, linguists) don't have direct access to the US server (although they can connect through VPN) so whenever they open a package created by the Agent in Trados Studio they receive an error message that the TM's cannot be accessed so in the end they have to add the TM's manually which takes time especially with multilingual projects.

So we were trying to modify the settings in a way that TM's are always attached into the packages, but it doesn't seem to work.

So far we checked the workflow definitions and tried to change the settings regarding TM (see the attached screenshot). We tried both of the following:

• Create a new file-based project translation memory for every package
• Include the existing project translation memory in every package

Neither of it makes any difference, there are still only remote TM's attached in the package.

If anyone has some ideas what to try to get rid of this obstacle we will be really grateful.

I have duplicates that should really be one record.

Hi,

I see in the notification templates that there are emails for "When nobody has been selected to job from Job Offers" and "When nobody has approved an availability request" but I am pretty sure we never receive any such notifications (we use Classic projects). 

I also do not see any such event in the settings. Is this only for Smart projects?

Does anyone have any experience with this? I want to update the LiveDocs with the translation, but the automatic resource update function does not seem to work for LiveDocs at all.

I somehow closed the job and I tried to go back in and add the receivable but it is not allowing me.

I believe receiving a notification for when these 2 options happen at the same time would definitely avoid any type of delays on the Project Management's end, as sometimes it could be difficult to simultaneously keep track of all opened steps in several projects. Notification could be send both to Project Manager and Vendor assigned.