Questions?
They are answered by the XTRF community and our experts
Exchange rate
Hello
I´ve created a Project and the currency used for vendor was Argentina Peso. When I see the Project Summary Margin is -985%. I think system didn´t take the exchange rate (0,891)
I appreciate if you could help me with this.
Regards
Assign Vendor in Workflow definition depending on Branch
Hi,
I wanted to ask if it is possible to assign a vendor (Project Manager) in a job (project management) in the workflow definition, based on the Branch of the customer for the selected project/quote?
I am guessing it would either have to be done through some automatic action or an automated way of selecting a vendor I am not aware of?
The PM for the project/task is selected at the project creation stage. There is no setting in the definition of the workflow that would allow you set the default PM for the Project/Task. I'm afraid there is no automatic action that would suit your purpose. It's might be possible to use a macro to reassign PM responsible for a project. In this case please contact you Account Manager who can pass your request to our Customization Departament
Where do I change the currencies?
In the 'currency' tab I can only use dropdown means with 2 default currencies and lots info re exchange rate etc.
Bozena, I think you are on a Starter plan that does not currently enable access to Advanced System Values. We will make it a built-in feature in the future.
Since you are meeting our specialist this week, it would be a good idea to mention this issue during the call. He already knows about it :)
Select PO template for Smart Project
Is there a way to select/change the default vendor PO in a Smart Project?
We would like different process templates to have different POs. Right now, we can't figure out how to change it from the XTRF default.
Splitting a job into more than 2 parts
Hi!
Please, tell me, is there a possibility to split a job into more than 2 parts?
Is it possible to select several source languages? For example, there is a document in English to be translated into Russian, and in this document there is a sea in Chinese also to be translated.
Is it possible to assign one and the same document to more than one vendor? For example, a test translation when several versions are required.
hi, per language one can only split a job into 2 parts. also see my remark in this thread
client-linked reference files on vendor portal
Not sure if I should put this under Q&A or under suggestions, but I was wondering if there is a possibility to add client-linked (not project-linked) reference files to the client profile, so that they are accessible and downloadable by the vendor from the vendor portal for each job of that client. We have a workaround with LiveDocs in memoQ, but this option is only valid for our memoQ users and not for the other thousands of translators.
reference files on vendor portal before accepting
Hi,
Not sure if this topic has already been brought up by someone else... I couldn't spot it in any case, so better safe than sorry.
I don’t know about the other LSP’s, but we process hundreds of InDesign files a week for our clients. We always upload the PDF as a reference file to the project as only very few of our translators have InDesign licenses installed. But, problem is that reference files are not shared with the vendors, before they accept our job offers. So unless we manually send the PDFs in an e-mail, our vendors just accept the job without even having watched the files upfront. Risky business, often leading to frustration.
It would be great to have such files available on vendor portal before job approval by vendor.
How to prevent Accounts from being able to issue quotes for certain clients?
Hello, we are trying to find some ways how to (temporarily) disable the possibility to issue quotes for certain clients (who are not paying for example). Is there any way how this can be achieved without actually deleting the client completely?
Hi Tomas!
You can reassign users to another user group with no right to issue quotes.
It's done in User Groups and Rights. Simply create a new group, or duplicate an existing one and uncheck Add box in the quotes line.
If you intend to take away the right to create quotes for some clients only, it is not so much doable.
If you, however would accept only the dedicated users allowed on client data, this might be the option for you:
Let us know what you think!
Maciej
Do smart project have a bundles equivalent?
We are getting language-specific files from a client, and would like to use Smart projects but I don't see a way of adding files to be translated to specific languages only.
In a classic project you can use bundles to categorize files that will go through a specific workflow, so I am looking for an equivalent way of doing this in a Smart project.
Does anyone have any idea how this can be done?
Basically, file categories in Smart projects replaced bundles known from a classic project to steer the file flow in process.
However, if I understand you correctly, the question here is more about having different workflows within one project, which is not exactly possible and two projects with the same ID would have to be created. This has been discussed on our Ideas forum.
Vendor Portal link in e-mail template not working
Hi,
It seems that the ${providerPortalURL} in the email templates is no longer working. Checking with Firefox, instead of point to the correct address, this has now added some characters in the end and points to:
https://xtrf.eurologos-thessaloniki.com/vendors/%E2%80%8B
Customer support service by UserEcho
