They are answered by the XTRF community and our experts

Under review

System and user time zones

Sancho Leath 1 year ago in Home Portal / Smart Projects updated by Laura Jimenez 7 months ago 11

I could not find a UE thread or release note on this topic. Is anyone aware whether this issue has finally been fixed in the latest 8.x patches?

While the settings allow to differentiate between System and User time zones, this has not worked since its inception. Example: System time zone is the time zone of headquarters. User time zone varies depending on where the branches and vendors are located, or where you are currently working from if traveling. IP sets the User time zone. But to avoid confusion when working over several time zones, the System time zone is supposed to standardize time entries (project planning, deadlines, vacation planning, work logs, etc.).

Under review

Default specialization for clients

Laszlo Kovacs 2 years ago in Home Portal / Classic Projects updated 2 years ago 4

Do you know of a way to set a default specialization for a client?

It should be pre-selected whenever you create a project for that specific client.


Smart project deletion

ramy 2 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta 2 years ago 8

How can i delete a smart project ? 

When i tried to delete a project,  i received this message " Smart project can't be removed ".


Exporting margin per language

Robrecht Belien 2 years ago in Home Portal / Smart Projects updated by mark 2 years ago 11


SInce the question about the word count was answered in a great way. I have a similar question for the margin. (We are using smart projects) 

Would it be possible to create a VC on job level to get the margin for that language combination? This would help us checking the jobs. 

Currently we report on margin on project level as a workaround.


How to modify "Client" field when project has already been created

Innovalang 2 years ago in Home Portal / Smart Projects updated by Mikołaj Pastuszko 2 years ago 7

A project has been created and a wrong Client has been associated to the project.

Is there a way to modify the "Client" when the project has been created? 


Time required to vet new vendor's profile?

Seyma Albarino 2 years ago in Home Portal 0

I'm finding that it takes much longer than I expected to vet each individual new vendor's profile - this includes checking rates for services, viewing the attached resume/CV, looking up the vendor's professional website/LinkedIn profile, contacting references, etc. How long does it usually take VMs to vet vendors? Which sections do you make sure to view versus ignore until needed later, when the vendor is already working with you?

Under review

actual start date for projects from quotes with jobs that are ready

Robrecht Belien 2 years ago in Home Portal / Smart Projects updated by WK Automotive 2 years ago 5


I have a question regarding the actual start date for a project that was started from a quote.

The current situation is: We receive a rfq, whe create a quote and some jobs in the process (file preparation jobs) need to be completed before we can do a wordcount and give the customer a price. So far so good. But when this client accepts this quote and places the order 5 days later. The project is created and the actual start date for that project is 5 days earlier. 

Shouldn't this date be the date that the customer places the order, or even better the date that the first action in the project is performed after the order is placed?



Under review

File Categories

Katie 2 years ago in Home Portal / Smart Projects updated by Olaf Staszkiewicz 2 years ago 2

We have some projects that don't work well with the available XTRF file categories:

Some examples are transcription projects, voiceover projects, and subtitling projects. It would be great to have the option to edit these, but we don't. Does anyone else deal with projects that don't fit these file types? Do you use the "Other" category frequently?


Bilingual Document
CAT Analysis
CAT Package
CAT Package (Return)
Filtering Rules
Formatted Document
memoQ Light Resource
QA Report
Reference File
Segmentation Rules
Source Document
Source to be Prepared
Translated Document
Translation Memory

Under review

In Classic Projects, is there a way to create a project template with the same client, instructions, and reference/terminology/work files?

Adrián Flores 1 month ago in Home Portal / Classic Projects updated 1 month ago 4

We would like to create project templates in which the unchanging aspect were the client, the task instructions, and the reference, terminology or work files.

Can this be done in Classic Project?



Unless you post more requirements and the task becomes more tricky, there are several solutions:

a) create a model Project, categorize it appropriately, keep closed or always open and just Duplicate it case by case.

When duplicating, you still have these options to make the new Project a little different.

b) create a proper Project Template

It would hold the entire structure of LCs and Tasks but upon creating a new Project, you would be able to modify those. 

c) create a client-dedicated Workflow Definition. 

This option would not carry any language combinations or more complex structure, though.


vendor details available from project

Krijn 4 months ago in Home Portal / Smart Projects updated by Bogusław Reich (XTRF Product Owner) 3 weeks ago 4


when our PM are working on a project they sometimes have to contact translators. At the moment it is very difficult for them to access vendor details such as phone number. They actually have to open another XTRF in another window whicht is very cumbersome and not good for performance. Do you have any idea how this can be solved? If for example we could just click on the venodor name from the project that you then see vendor details such as phone number?


@Krijn, I see you posted this as a development idea on another forum (thanks!), so let the discusstion continues there and allow me to close the thread here.