Questions?

They are answered by the XTRF community and our experts

+4
Under review

Audit Log

Angelo 1 year ago in Home Portal updated by mark 1 year ago 13

It would be great is XTRF had a simple log somewhere that tracked every action: time when X happened and by who.  It would be very useful for:

learning how things get deleted

learning how long it takes for activities to complete

learn what activities took place

learning whether or not things get done by a certain amount of time

very valuable management and management KPIs can be developed from this. 

I'm sure it would also help with troubleshooting problems with projects and the XTRF too.  

Answer

Tomas is right. 
The feature is available, but not enabled for everyone. Contact Service Desk or your KAM about it. 

+4

Workflow job type - additional options other than PM

MindyK 2 years ago in Home Portal / Classic Projects updated by Joanna 2 years ago 1

When we setup our workflows, in the workflow jobs, we use the option 'Default Vendor' is the 'Current PM'. Is there a way that we can get another category added, which links to the project's profile, such as Account Manager (preferred) or Project Coordinator? This way, that person would be assigned to that workflow job in the workflow and we don't have to add them at every instance?

Thank you, Mindy

+4

Job evaluation by proofreader

I like the 5-point scale job evaluation because it is useful and very simple at the same time. But it looks like this feature was built with the intention of having the Project Manager enter the evaluation. I would much rather have the Proofreaders enter the evaluation for each translation job - ideally in a way that the job can only be moved forward to the next status once the Proofreader has entered the evaluation. That way we would collect evaluations for each and every translation job, without any hassle for the Project Manager.

+4

Vendor availability accuracy

Sancho Leath 2 years ago in Home Portal / Smart Projects updated 2 years ago 1

Vendor availability is a useful parameter for PMs when planning projects. Based on the productivity of each vendor and the assigned jobs, the remaining availability for the vendor is displayed as a graph or percentage. Has anyone else come across the following issues and are these bugs or is there a workaround?


  • If a job is accepted but does not specify a volume yet (e.g. project announced by customer without volume info), the availability of the vendor for the estimated time period of the job is completely blocked, i.e. the availability is down to 0%. The same is true for editing jobs that are specified/billed by the hour once the job is finished. Rather than completely blocking the vendor availability when the volume of the job is not known yet, the availability should either remain unaffected (until volume is entered for the job) or a more sophisticated indicator for unspecified volumes is used (color, pattern, asterisk, etc.).
  • Vacation days entered by vendors block the availability on those days. The current issue is that XTRF does not use calendar days (e.g. June 20) but hourly ranges (e.g. 00:01 to 23:59 of June 20) for this blocking action. Due to different time zones, one vacation day as entered by the vendor now registers as two vacation days in the Home Portal (e.g. June 20 and 21). I believe this is a known issue, as the time zone bug has been on the list for a long time. But since development seems to be driven by voting now, I wanted to get this out to the UE community.
+4
Under review

Page refresh after canceling receivables and payables

Hi,

When hitting cancel in the receivables or payebles window a page refesh still occurs.

This was solved for the save button. It would be great if tis also gets resolved for the cancel button.

+3

Production planning and bottlenecks

Sancho Leath 6 months ago in Home Portal / Smart Projects updated 4 months ago 1

We are trying to find a better way of anticipating production bottlenecks and engaging more in proactive production planning. As an LSP, it is easy to limit oneself to reactive production planning ... and deal with the consequences. Being able to anticipate bottlenecks in production resources and cyclical customer demand would help to be better prepared.


Essentially, the new productivity view that was recently introduced could be a very basic form of doing so, if it wasn't limited to 1 week!?! I truly hope the request for longer time periods (best case: date range definable by user) has been heard. This would at least cover the number and size of past/current/future jobs of a predefined (via SmartView filters) vendor group. Another way would be to extract all relevant data via API and running a custom analysis on PowerBI or equivalent.

Any other thoughts (XTRF included)?

+3

Hyperlinked text in job instructions

Sancho Leath 10 months ago in Home Portal / Smart Projects updated 1 month ago 7

Has anyone found a way to hyperlink text in the job instructions of Smart Projects? XTRF Customization claims this is possible, but I haven't found a way to make it work yet.


When adding a URL with or without https, or an email address, in the job instructions of the Home Portal, this is rendered as a clickable link in the Vendor Portal job instructions. But how can you render hyperlinked text in the Vendor Portal, e.g. "Click here for further details" (with hyperlink pointing to specific URL reference)?

+3

Volume in notifications for new job proposals

Sandra Lara 10 months ago in Home Portal / Smart Projects updated by Myriam Garcia 2 months ago 2

We are modifying the templates for notifications and we want to include the volume. However, we want to retrieve that information from the Payables, section, this one exactly: 

I cannot find any code in the template to include that information. Do you know how to do it, if possible?

+3

How to implement MT/MTPE into fully automated CAT tool integrated project?

Jelle Maes 1 year ago in Home Portal / Smart Projects with CAT integration updated by Wim 11 months ago 3

Hi community,


Are there any memoQ integrated smart project users who implemented MT and MTPE into their processes?

Any chance to share insights on how you set up the automation part of it? We are aiming at a highly automated process, obviously.


Ideally we would like to have a separate process template for that, but CAT tool integrated process steps are reportedly not cloneable. So for now we'll work with regular CAT tool integrated process steps, mapped with the available roles in memoQ. This means we'll have to look into other options to automate: price profiles.

But here we stumble upon the roadblock of fully automated provider selection rules. We can filter on categories matching the correct provider, but unfortunately not the correct vendor price profile will be used... as job types from these steps are 'translation' and 'proofreading' which are used for regular translation and proofreading jobs in the default price profile.

Does anyone see or use another workaround that meets the "highly/fully automated" requirement?


Thanks a lot!

+3
Under review

Finding vendors who've done # of jobs for a specific client?

Seyma Albarino 2 years ago in Home Portal / Smart Projects updated by Marek Joniec (XTRF Product Manager) 2 years ago 2

We want to identify potential editors for a specific client. In order to be considered, these vendors must already have worked on 50 or more translation or transcription jobs for this client. I'm having trouble pulling this data.

In the Vendors module, I can find vendors who have done at least 50 jobs, including at least one job for this client. This means that I'll sometimes find vendors who have done more than 50 jobs but only one or two jobs for the client. I don't want them to appear in my search because they aren't qualified to be considered for editing. 

In Projects > Jobs, I can find all the jobs a vendor has done for this client, but it's time-consuming to tally the number of jobs per vendor. 

How can I find vendors who've done 50 or more jobs for this specific client? Thanks.