Questions?

They are answered by the XTRF community and our experts

+4

Notification of notes from vendor?

Is there any configuration to trigger an automated email notification when a vendor leaves a note on a project (located: Task > Job > Instructions > Notes from Vendor to PM)? Or a view that would showcase this easily. We frequently have projects with 45+ language combinations, and it is not feasible to look in each job to see if a note is there (and vendors sometimes leave notes there instead of emailing us, assuming we will notice). This is referring to Classic Projects.

+3

Scheduling of E-mails with Job Deliveries to Clients

Andres Romberg 6 days ago in Home Portal / Classic Projects • updated by Sancho Leath 3 days ago 1

I was wondering if there is a way to schedule the date and time when the delivery e-mail for a given project will be sent.  

Sometimes we are done with a certain job, but want to deliver it to our clients at the time we actually promised them, not hours (or even days) before... 

Is there any way for us to close the workflow, get the e-mail generated, and then have it sent at the time that has been assigned as the Deadline for the task? 

Thank you. 

+3
Under review

Default specialization for clients

Laszlo Kovacs 11 months ago in Home Portal / Classic Projects • updated 11 months ago 4

Do you know of a way to set a default specialization for a client?

It should be pre-selected whenever you create a project for that specific client.

+2

Workflow job type - additional options other than PM

MindyK 1 month ago in Home Portal / Classic Projects • updated by Joanna 1 month ago 1

When we setup our workflows, in the workflow jobs, we use the option 'Default Vendor' is the 'Current PM'. Is there a way that we can get another category added, which links to the project's profile, such as Account Manager (preferred) or Project Coordinator? This way, that person would be assigned to that workflow job in the workflow and we don't have to add them at every instance?

Thank you, Mindy

+2

How do you visualize nearing or missed deadlines in the Projects view?

Reinis Straume (LMI:T) 2 months ago in Home Portal / Classic Projects • updated by Jelle Maes 2 months ago 2

Looking for best practices here. I know we can probably order a custom virtual column that would present the deadline and then have it colored in orange when the deadline is getting close and then turn red when the deadline is missed.

Curious to hear how all of you handle this.

+2
Answered

Is it possible to add 2 specializations for a source document? E.g. legal + IT.

Kristine 3 months ago in Home Portal / Classic Projects • updated by Łukasz Kaleta (XTRF Product Manager) 3 months ago 2

Documents usually include 2 interconnected topics: marketing + another industry; legal + IT etc. 

Is this achievable by adding a custom field? 

+2
Answered

Can the ordering of tasks be changed in Classic Projects?

Krisztián Király 7 months ago in Home Portal / Classic Projects • updated by Łukasz Kaleta (XTRF Product Manager) 7 months ago 7

After the XTRF 7 update, the ordering of tasks has been changed, and now our classic projects look like this:



On the one hand we can't really decipher the pattern, while on the other hand, our PMs vastly prefer the regular ascending order of tasks.


Is there a way to set this back to an ascending order?


Many thanks for your tips in advance.


Answer

Good news, everyone! This issue has been fixed and will be available in the upcoming releases of versions 7.0.x (tomorrow) and 8 (this week).

+2
Under review

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)

Angelo 1 year ago in Home Portal / Classic Projects • updated by Sancho Leath 1 year ago 20

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)?  We use agencies sometimes to help handle large volume.  I was wondering what other LSPs did in these circumstances in XTRF.

+1

Job evaluation by proofreader

I like the 5-point scale job evaluation because it is useful and very simple at the same time. But it looks like this feature was built with the intention of having the Project Manager enter the evaluation. I would much rather have the Proofreaders enter the evaluation for each translation job - ideally in a way that the job can only be moved forward to the next status once the Proofreader has entered the evaluation. That way we would collect evaluations for each and every translation job, without any hassle for the Project Manager.

+1

Vendor LISA evaluation in classic projects after editing or review.

Kristine 3 months ago in Home Portal / Classic Projects • updated 3 months ago 2

Could the XTRF team or other XTRF users who are using the Classic Projects please share how to organize LISA vendor evaluation data input in the most optimal way?

How do you send, receive and input the LISA criteria in XTRF for each evaluated job? Seems like a hellish manual work for PMs for each job to work accordingly to ISO 17100:2015.

It works great in Smart Projects – the editor can evaluate the vendor straight from the Vendor Portal.

In Classic projects this is not working.

Please share your best practices.

Thank you very much!