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Locking receivables in tasks which are invoiced in third-party system

Krisztián Király 7 years ago in Home Portal / Classic Projects updated 7 years ago 2

Hello everyone!


A happy new year to you!


I wonder if anyone has experience with integrating third-party invoicing solutions into XTRF.


Since Hungarian jurisdiction doesn’t enable us to use the in-built invoicing of XTRF, we turned to a third-party service. We managed to build a connector and information is exported on a task by task basis. The third-party service can also call back and write information into custom fields, like invoice numbers, for example.


One problem posed by this solution is that we don’t create any invoices in XTRF, thus the invoiced receivables are not locked, and the already invoiced items can be modified later, which is causing problems in our workflows.


The XTRF dev team recommended to use a periodic job to create dummy invoices, but when we delete an invoice from the third-party system, we would need to remove the affected tasks from the dummy invoices as well, which is not possible using this solution.


In short, we would need a method to lock receivables based on invoices in a third-party system.


Did any of you encounter similar issues before? Would having this option help you with your implementation?


Many thanks for your input in advance.

 

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Add groupmail to CC for a project

Wim 7 years ago in Home Portal / Classic Projects 0

Hi,


I am wondering how we can add a groupmail address to CC for a certain project so the people in the groupmail address can follow up on the project.

I know there is the option to add a Project coordinator besides a Project manager, but what if we want to send this to a groupmail? (Just making an account for a groupmail would use up an XTRF license.)

Adding the mail address to CC in the templates could work, but then all the mails for all projects would be forwarded. I only want to forward the mails in case of emergency when the PM in charge is out of the office.


Thank you in advance.

Wim 

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Answered

automated e-mail to clients

How can we include the task name in the notification e-mail the client receives when their task is ready?

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How we can link large size (500MB or bigger) deliverables to the relevant task in XTRF?

Maria Terilidou 7 years ago in Home Portal / Classic Projects updated by Marcin Jakubowski 7 years ago 5

Is there any way we could upload large size (500MB or bigger) deliverables to the relevant task without them taking so much space?

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Answered

non confirmity ERROR WHEN SAVING

Every time when I update a client complaint or a non-confirmity in a task I almost always get an error message when I save the error.

Answer
Konrad Gorszczak 7 years ago

Hello Berber,


Can you please address this issue to our Service Desk or alternatively, contact directly you Account Manager.


Thank you in advance.


Konrad

XTRF Team

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Answered

How to create a report with the total amount Invoiced, month by month?

Hi, I would like to have, in the dashboard section, the sum of all the Invoices I sent, by month. Is that doable?


Thanks a lot!

Answer
Jussi Rautio 7 years ago

You can create a widget with the invoiced sum of current/previous month, but I do not think there is a way to group invoice sums by month. You can of course create a separate view and a  widget for each month but that's a bt cumbersome.

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Answered

project minimums at project level?

mark 7 years ago in Home Portal / Classic Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 1

I have a question about project minimums and want to make sure we're doing this correctly. 


It seems that project minimums are set in the price profiles and can be set at the Task level or the Task Receivable level. Is this correct? 


So, is there an option to have a project minimum for the full project also? 


We frequently have projects with multiple languages pairs that we need to apply a project minimum to. So, we end up applying a project minimum to one task, then apply a discount of 100% to the second task. It works, but makes the invoice a bit confusing. Is there another way of doing this? Am I missing a function in XTRF?

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Answered

Invoicing

Hello

I´ve created an invoice but the price appears in Zero

Image 390

Only appears the price in Tasks Value.
Is it OK? in the invoice the price is Zero


Image 391

Could you help me with thiss?
Thanks

Answer

Hi Nancy!


What you're missing here is adding Tasks you'd like to have on that Invoice as Items. You can do that by clicking one of the buttons below the list of Tasks - "Add one item for all tasks", "Add an item for each task" or "Add an item for each task receivable".


Please keep in mind that such change can be done only if your Invoice is in "Not Ready" status, so you might need to roll it back to such. 


Kind regards, 

Bartosz

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Answered

Exchange rate

nancy 7 years ago in Home Portal / Classic Projects updated by anonymous 6 years ago 6

Hello

I´ve created a Project and the currency used for vendor was Argentina Peso. When I see the Project Summary Margin is -985%. I think system didn´t take the exchange rate (0,891)

I appreciate if you could help me with this.

Regards

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Answered

Assign Vendor in Workflow definition depending on Branch

Hi,


I wanted to ask if it is possible to assign a vendor (Project Manager) in a job (project management) in the workflow definition, based on the Branch of the customer for the selected project/quote?

I am guessing it would either have to be done through some automatic action or an automated way of selecting a vendor I am not aware of?

Answer

The PM for the project/task is selected at the project creation stage. There is no setting in the definition of the workflow that would allow you set the default PM for the Project/Task. I'm afraid there is no automatic action that would suit your purpose. It's might be possible to use a macro to reassign PM responsible for a project. In this case please contact you Account Manager who can pass your request to our Customization Departament