A happy new year to you!
I wonder if anyone has experience with integrating third-party invoicing solutions into XTRF.
Since Hungarian jurisdiction doesn’t enable us to use the in-built invoicing of XTRF, we turned to a third-party service. We managed to build a connector and information is exported on a task by task basis. The third-party service can also call back and write information into custom fields, like invoice numbers, for example.
One problem posed by this solution is that we don’t create any invoices in XTRF, thus the invoiced receivables are not locked, and the already invoiced items can be modified later, which is causing problems in our workflows.
The XTRF dev team recommended to use a periodic job to create dummy invoices, but when we delete an invoice from the third-party system, we would need to remove the affected tasks from the dummy invoices as well, which is not possible using this solution.
In short, we would need a method to lock receivables based on invoices in a third-party system.
Did any of you encounter similar issues before? Would having this option help you with your implementation?
Many thanks for your input in advance.
Customer support service by UserEcho