Questions?

They are answered by the XTRF community and our experts

+2

Target languages should not be automatically deleted when the language's tasks are removed

Will Yao 11 months ago in Home Portal / Classic Projects updated by Thomas Mosley 10 months ago 2

For classic projects.

It seems like a recent patch introduced a new behavior where empty language combinations are automatically deleted from the project when the last remaining language-dependent task is removed from that language combination.

Case:

If I create a class project with 10 target languages.

I then add task workflows for each target language.

Then at some point I had to delete the task workflows in order to change their workflows.

All 10 target language combinations are now automatically deleted when their tasks are deleted.

I would have to make sure to write down what my target languages were, and manually re-add them.

If the project was launched as a quote from the customer portal. I might have no records of what languages were requested from the quote.

XTRF support confirmed this is an intended behavior, but it didn't used to work like this.

Language combinations without tasks weren't automatically deleted in prior patches.

If XTRF intends to delete language combinations without tasks automatically, shouldn't it be made as an option that can be toggled on or off?


I also cannot find any documentation regarding this change. :(

+2

LISA evaluation available through vendor portal ALSO for classic projects

Would it be possible to have external reviewers filling in LISA evaluations and getting those results automatically in the job in Classic Projects?

I think this will be interesting for all those companies with external reviewers working on Classic projects...


Any suggestions?? 

+2

XTRF 8.6 - can't drag and drop files into emails from Documents module

Peter Kolar 4 years ago in Home Portal / Classic Projects updated by S_P 4 years ago 5

Hi,

We updated to XTRF 8.6 and now we can't drag and rop files into POs we send out to our vendors. Anyone else experiencing this problem? Or any other bug?


Kind regards,

Peter

+2
Under review

In Classic Projects, is there a way to create a project template with the same client, instructions, and reference/terminology/work files?

Adrián Flores 5 years ago in Home Portal / Classic Projects updated 5 years ago 4

We would like to create project templates in which the unchanging aspect were the client, the task instructions, and the reference, terminology or work files.

Can this be done in Classic Project?

Thanks.

Answer

Unless you post more requirements and the task becomes more tricky, there are several solutions:

a) create a model Project, categorize it appropriately, keep closed or always open and just Duplicate it case by case.

When duplicating, you still have these options to make the new Project a little different.

b) create a proper Project Template

It would hold the entire structure of LCs and Tasks but upon creating a new Project, you would be able to modify those. 

c) create a client-dedicated Workflow Definition. 

This option would not carry any language combinations or more complex structure, though.

+2

How do you visualize nearing or missed deadlines in the Projects view?

Reinis Straume (LMI:T) 6 years ago in Home Portal / Classic Projects updated by Jelle Maes 6 years ago 2

Looking for best practices here. I know we can probably order a custom virtual column that would present the deadline and then have it colored in orange when the deadline is getting close and then turn red when the deadline is missed.

Curious to hear how all of you handle this.

+2
Answered

Is it possible to add 2 specializations for a source document? E.g. legal + IT.

Documents usually include 2 interconnected topics: marketing + another industry; legal + IT etc. 

Is this achievable by adding a custom field? 

+2
Under review

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)

Angelo 7 years ago in Home Portal / Classic Projects updated by Sancho Leath 6 years ago 20

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)?  We use agencies sometimes to help handle large volume.  I was wondering what other LSPs did in these circumstances in XTRF.

+1

XTRF API - Add payable for job

remon saad 1 year ago in Home Portal / Classic Projects updated by Bartosz Budzyński 1 year ago 1

hello,

i try add payable using code below but always i have "Not Acceptable" error


RestClient restClient = new RestClient();
IRestRequest restRequest = new RestRequest("https://xtrf.com/home-api/projects/" + {my project ID} + "/finance/payables");
restRequest.AddHeader("X-AUTH-ACCESS-TOKEN", "My_TOKEN");
restRequest.AddHeader("Accept", "application/vnd.xtrf-v1+json;charset=UTF-8");
restRequest.AddJsonBody(
new
{
id= 0,
jobTypeId= 0,
languageCombination = new { sourceLanguageId = 1, targetLanguageId = 2 },
languageCombinationIdNumber= "string",
rateOrigin= "PRICE_PROFILE",
currencyId= 0,
total= 0,
invoiceId= "string",
type= "SIMPLE",
calculationUnitId= 0,
ignoreMinimumCharge= true,
minimumCharge= 0,
description= "string",
rate= 0,
quantity= 0,
jobId= jobsIds,
catLogFile= new {
name= "string",
url= "string",
content= "string",
token= "string"}

});


IRestResponse restResponse = restClient.Post(restRequest);

Any help is highly appreciated.

+1

Notification about passed deadline

J_N 2 years ago in Home Portal / Classic Projects 0

Hello,

Is there a way to set up a notification to be sent for the jobs that were started, but not delivered yet = when the deadline date/time is overdue already? Notification should be sent to the Vendor or Project Manager, depending on the settings. It would also be great if some "margin" could be set up - for example 30 minutes after the deadline passed.

Thank you,

Jan

+1

Partial invoice for client - best practice when full invoice will be sent later?

Meghan Cooper 2 years ago in Home Portal / Classic Projects updated by mark 2 years ago 1

We have a situation where a client "paused" some projects, and we need to invoice for the part of the work completed already. These projects should theoretically resume, in which case the partial amount invoiced/paid would count as credits toward the full invoice upon project completion. However, it is possible one or more projects may be cancelled altogether.

Wondering if anyone has similar experience, and how to go about sending a current invoice for less than the full amount, then later sending the full invoice and showing the credit. Is it best to send it from QuickBooks now (we have the integration)? We invoice on the overall project level, not the language-task level. 


Thanks for any suggestions!