Questions?

They are answered by the XTRF community and our experts

0

Best way to map CAT ressources to clients?

We have translation memories in the SDL server (part of Groupshare) and we have also file based translation memories.

What is the most efficient way to allocate these workflow resources to clients in XTRF?

We want to avoid opening manually the dialog 'add workflow resource' for each client and each language combination as this would mean hours and hours (days) of work (imagine 10 languages x 1000 clients = 10,000 times opening a dialog).

  1. can we connect the SDL memory server and "communicate" the way memories are organised on the SDL-server to XTRF?
  2. can we batch-copy all memories (the file based ones) in a directory and on our XTRF server?
0

task or project workflow

francois massion 5 years ago in Home Portal updated 5 years ago 2

I use XTRF Classic

We have regular jobs in one language combination, e.g. DE > EN

Which workflow type should be defined: task workflow or project workflow? In such a case they would do the same isn't it: Analyse + Translate + Invoice + Send? In other words, is a project workflow a requirement for using a task workflow? 

0
Answered

Auto-accept Workflow Output Files

There used to be this option in Classic Workflow settings. Is there any way to toggle this now? I would like to not have to manually accept Output Files, because we have a dedicated Final Verification job set up as the last job on all workflows.

Answer

Hello Reinis. Currently for regular users, this option is available only through Multiple Change feature in Workflow Definitions menu.

From version 8.4 this option will additionally be available again in Files and Directories tab, as it used to be. 

0
Under review

Weighted words when no percentages are applied

Hi,

If the CAT grid is like this:

Image 1174

How does XTRF get weighted words? It is more than total words, it makes no sense:

Image 1175

Thanks!

0

Associating quotes, projects, clients to e-mails manually | Messages tab

Reinis Straume (LMI:T) 5 years ago in Home Portal 0

I have an on-going (and unfortunately long-standing) ticket with the HelpDesk about this, but I am wondering if everyone is having the same difficulties as we are.

We like having project related messages easily accessible in the Messages tab of a quote/project/task/etc. It's a great way for anyone who wants to know more about the project (especially what was communicated with the client) to quickly catch up with everything. This works fine with messages the system associates automatically. However, when we try to associate e-mails manually from the CRM > Mailboxes section, the process crashes.

Has anyone had this problem and figured out a way around it?

0

Create user in memoQ with predefined username

When creating a project with a new vendor in XTRF, it will create the user in memoQ and automatically copy their full name, email, phone number, address, and password to memoQ, which is great except that we use a different naming convention for usernames in memoQ than the vendor's full name. 


This now means that once a vendor has signed up to the vendor portal, we have to copy their details manually over to memoQ, assign a new username, and then copy that username to the vendor's account in XTRF all before the project manager creates a project with the new user. It's an annoying process, especially considering that XTRF is capable of populating user details in memoQ. 


It would be great if we could simply assign a username in XTRF and then let XTRF create the user in memoQ with that given username if it detects that no such user can be found in memoQ. Currently, XTRF throws an error that no such user is found and then fails to connect that project to memoQ, even if the user is created after the fact. 


0

Contract Amount

Monika 5 years ago in Home Portal updated 5 years ago 2

Hello, I wanted to ask if anyone had a similar idea about tracking the total spent by a client by comparing invoiced projects (in a specific date range - depending in your client's contract duration) with the Contract Amount (this field does not exist in XTRF).

I think this would be extremely useful and does not sound like something complicated for XTRF.

Please let me know if any of you is already doing it, if you have some tips on how to approach it?

Thank you,

Monika

0
Under review

Block contact CRM e-mails

Setting the tick in "block CRM mails" does not have an effect.
Any other solution for customers to unsubscribe?

Answer

The option "Disallow CRM emails" is more of a filter, that a hard block. When composing CRM emails, you are given the choice to include or exclude people on the search list. 

The reason for including them after all could be an important message or vital notice, different than marketing or advertising. 

0

Cascading filters and memoQ integration

Michaël Sobol 5 years ago in Home Portal / Smart Projects with CAT integration updated 5 years ago 4

-Create a project with XTRF and memoQ integration

-Prepare a XLIFF file as source file with a cascading filter including XLIFF file prep and REGEX

The segmentation is incorrect and tags are not protected.

Is there any possibility to develop this integration further?

0

Notification for partially completed project in Smart Projects

Katie 5 years ago in Home Portal / Smart Projects updated by Sancho Leath 5 years ago 4

Vendors have the option in their portal to click "I Completed Part of the Job", and once they do, they see a message saying "Thank you for informing us that you have already completed a part of the job." However the PMs are not informed; there is no notification available. Is there a way to set a notification for this in the system?