Questions?

They are answered by the XTRF community and our experts

0
Answered

XTRF Suddenly Not Sending Email Notifications

projects 6 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 5

Hello,


XTRF has suddenly stopped sending email notifications to our team when a linguist completes a task, uploads a file or accepts a task, etc. Could you please advise asap?


Thank you.

Brittany Ellis

0
Answered

Exporting Importing Vendor Price Profiles / Not a standard format

mark 6 years ago updated by BEL 4 years ago 7

I'm wondering if anyone else had this issue.


We have a few in-house vendors and most of them have different services and languages in their price profiles, so they are mostly unique. But we have a few that are identical. So, I needed to add an identical price profile for a new vendor, and we decided to export it from in-house vendor A, and import it into new in-house vendor B. 


Here's the issue we came across...


I exported the price list from vendor A. However, when I went to import this list into vendor B, I realized that XTRF exports data in a different format than what it imports. So, I needed to manually split out source and target languages, update language names to match how it's listed in the system, add fields, change field names...


Not a huge deal, and not something that we come across everyday, but it made what could have been a 3 minute task take me 15 minutes.


Two questions.


1) Duplicating price profiles for vendors. Is there a better way than exporting and importing them? Did I take the long way around? Is there a better way?

2) To my XTRF friends, this isn't a huge priority, but I'd love to see standardized exporting and importing across the system. I don't think it elevates to a high level request, but if you are working in these areas, rolling out a standardized export import process would be nice. :)

Answer

I will paste the screenshot from a view that is designed to be available for immediate import.

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If you would like me to create this view, let me know, but if you prefer to do it by yourself, just follow the headers of the columns!

0

TM savings grid

Ádám Csillag 6 years ago updated by Christian Großpietsch 6 years ago 1

Hi,

Where are the values of the TM savings grid stored (e.g. "Perfect match")?

How is it possible to change their localized versions?

0

Offers Sent/Rejected

Laura Jimenez 6 years ago updated 6 years ago 2

Hello,


Would somebody find usefull to have a status: Offers Sent/Rejected when the provider rejects the request?


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0
Answered

SDL Language Cloud

Laura Jimenez 6 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

Hello,


right now, XTRF offers 3 MT integrations:


  • SDL BeGlobal Community
  • SDL Automated Translation
  • Google Translate


But, SDL Automated Translation is an outdated integration since SDL Automated Translation is not anymore a service offered by SDL.


Question: is SDL Language Cloud planned to be integrated in XTRF?


Thanks


Laura

0

Add categories in Task by macro

Maciej_G 6 years ago updated by Jussi Rautio 6 years ago 1

Hi all,

Can you help me with macro that adding a categories to tasks without deleting existing categories?


I have something like this but it doesn't work


#foreach($Task in $utils.unwrap(${list}))
#set($unwrappedTask = $utils.unwrap($Task))
        #set($unwrappedTask = $utils.unwrap($Task))$unwrappedTask.setCategories("test_category")
#end


0
Answered

Error each time I click Page 2 in the Classic Dashboard

Dionna Masciola 6 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 3

Every time I go to click Page 2 to see my other projects, I get an error. It has never worked once. Can you please fix this?

0
Answered

Set the Spanish Template as Default

paloma benlloch 6 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

We would like to set the Spanish localized template as default, so that the attached PDFs (POs, quotes, invoices…) are also in Spanish. We can change this in the default email body but not the attached PDF files. Where can we make those changes?

0
Answered

Edit Company Details

paloma benlloch 6 years ago updated 6 years ago 3

Our POs include information such as our VAT number and the contact email address but we would like to edit the email address, the telephone number, and the website. In what menu can we edit our company details? 

0
Answered

Redirect all emails to admin

paloma benlloch 6 years ago updated by Mikołaj Pastuszko 6 years ago 2

The "Redirect all emails to admin" check-box is marked. Also, we have unchecked all notifications in the config/templates/notifications screen (except from emails to user).


We have even changed the PO email template so that the recipient's address is only the sender. We would like every single email to be sent only to our admin address, ¿How do we do that?


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Thank you very much in advance

Answer
Mikołaj Pastuszko 6 years ago

Actually, selecting "Redirect all emails to admin" check-box should be enough and do the job. You can also find more information about configuring e-mail settings in the following articles:

If you have any further questions, feel free to drop them here.