Questions?

Hello Everyone,

You know that we might not always use the same percentages for pricing for each client. We might agree on special percentages with a client and we want to define these for each specific client instead of seeing the same percentages at all clients while doing the assignments. How can we do that? Can you please help us?

We're testing out some API connectivity and we just added 120 fake projects by accident. Oops.

Not a huge deal, but as an administrator, I was just wondering if there is a way to mass delete projects.

I do remember that we have come a long way because I CAN delete project. :)

I have two questions that maybe someone here has experience with.

First, I'm trying to create projects via the API, and it seems that you need to have multiple calls to create a project.  Seems you need to...

• Create the project
• Update the source language
• Update the target language
• Update the notes
• Update the due date
• etc....

Rather than just a single call where you list all the fields to update. 

Is this correct? Am I doing something wrong? This seems like it's more work and more calls than necessary, but maybe it's just the way it is??

Second, I'm trying to update a custom field that contains date and time. However, it seems that the API only supports custom fields that are text fields - not date/time fields. Before I spend more time with trial and error, does anyone know if I'm correct or if we're just doing something wrong?

Thanks so much for your help! 

Hello! Is anyone using Client Review feature in XTRF Customer Portal? 

I have enabled it in the client's profile, but I am trying to add this step to the workflow graph, in the end, and the system is not letting me assign the client's profile to it.

I also added the widget to Client Portal, so the client can see all the projects waiting for final approval. But I am confused how to handle it on the Home Portal - in the workflow definition level.

Client Review_1.png
Client Review_2.png

Best,

Monika

Is it possible to automatically apply a surcharge for specific target languages?

We just had two vendors today tell us that our vendor request emails just started going to the 'promotions' section of their email making them more likely to be missed. I assume they use Gmail.

Has anyone else had this issue? Is there anything you can do to reduce this likelihood? FYI, we use the hosted XTRF.

thanks!

I'm curious. THis morning we can't log onto the vendor portal nor can many (or all???) of our vendors. We're on the hosted solution. Is anyone else having this issue? 

 I see a different Breakdown/Grids in a different resources price profiles, how is this possible? This should be all the same. There are different percentages for Internal 95-99% for example. In a just signed up resource this is 30% but in an older resources profile its 20%. Please check this asap.

We have a dilemma because for some of the clients the simpler layout of Smart projects would work better, but for some clients it makes more sense to stay in the Classic projects module due to their complexity. 

Is it possible to use both modules simultaneously and would it in any way limit or affect VM and reporting functionality? 

Can they? Thanks!