Questions?

Wondering how other users employ the branch functionality. Do you use headquarters for vendors and clients, or is there different information that you display to different groups? I'm wondering if our setup is unnecessarily complicated by having multiple branches to choose from when onboarding clients and vendors. 

I feel like I may be missing something straightforward... but...

How do you create a new job (smart projects) via API? I can create projects, create payables, update jobs, add vendors... but I don't see how to create a job. I can get job details...

What am I missing? Any help would be appreciated.

Hello,

I've recently changed the header of my notification emails to providers to display certain project info.
The expression tag ${job.shortDescription} displays the languages requested for a project but not in alphabetical order, which is something my provider requested in order to process the file quicker on their side.
Is there another expression tag or multiple ones I can use to obtain this order in the header? 

You have a new Job: [Job code], [Job name], [Languages in A-Z order], [Job Type]

Also is there an expression tag list I can refer to that shows a preview of how the info are going to be displayed?

Hi,

We would like to request the Double Booking Alert functionality with the Planned Start Date and Planned deadline fields.

This is because that field reflects the actual time when the Vendor is busy and this is the useful information we need to prepare our reports and plan our workflow.

I think this should be easy to implement, as it wouldn't require to code much.

Other fields only reflect the time on which we created the event and not the actual time the vendor is busy interpreting or translating.

We do use the User Groups to manage access permissions... but we'd love to be able to limit access to specific clients. 

Example... we have 10 PMs but only three of them work on client X. Client X has specific privacy requirements. Can we set user rights so only the three PMs have access to Client X's projects/files?

I don't think this is possible, so maybe it should be in the 'suggestions' area.

Thanks!

Can we designate general location of cloud hosting? Or is Germany the only location?

We could benefit from having servers in the US. Any thoughts or would that only be self hosting?

Can you update the Project Manager via API? I don't think you can, but this would be helpful for us.

Thanks

Is it possible in client's profile under preferred vendors to also see jobs on which each preferred vendor has worked on for the client? In other words, select preferred vendor based on job (eg. project name, end client name etc) and not just the client.

Thanks in advance,

Ioannis

Quick question about the Google Sheets Add On.

I have a spreadsheet that I'm using the google sheets add on. I'm pulling projects that I closed last week. However, when a new week rolls around, while the data updates, if I have fewer records in the new week, XTRF writes all the new fields up to the last current record, and then leaves all the old data. So, some of the old data remain in what is supposed to be one week of data.

Does that make sense? Do I have some settings wrong for this?

Thanks.

Hi,

I know this should be reported to the Support desk, but I was wondering if anyone else is experiencing problems with generating previews for quotes etc.

We have our self hosted version of XTRF, but somehow, it feels that the generation of previews is linked to XTRF servers. We have exactly the same problem on our test environment hosted by XTRF. So I was wondering if other people have this problem as well.

We tried to restart XTRF multiple times, but it did not solve a thing..