Questions?

They are answered by the XTRF community and our experts

0

Fill in invoices

Marlene 3 weeks ago updated by Wim_ki 3 weeks ago 1

I filled in both the receivables and the payables sections in the quote and project. The project is 'closed' and I want to send the invoice to the client, but when I enter the Invoicing section, my invoice is completely empty and the total cost is 0.00 euros. What should I do?

0

Can you remove the "Register" button from the vendor log in screen?

mark 1 month ago updated 1 month ago 3

We don't want lots of linguist registering in our system, it takes too much staff time to go through them and we only really focus on targeted vendor outreach. With the Register button on the log on page, we get more registrations that we'd want. Is there a way to remove it so it is not so easily accessed?

Thanks!

0

How can we add provisioning for the SSO from Azure Enterprise app?

Junar 10 months ago 0

We setup SSO for our XTRF portal and wanted to use auto provisioning using the groovy script  from the SSO setup below but we are not able to make it work can someone help me?
https://xtrf.userecho.com/knowledge-bases/6/articles/2016-xtrf-single-sign-on-sso-configuration

0

How to change 24-hour clock to 12-hour clock

Marcela 10 months ago updated by Michał Warzocha 10 months ago 1

Hi, I would like to know how to change the time format in the project portal. Please see attached image. I would like it to say 7:00 PM instead of 19:00.

Thanks!

Image 2520

0

The Chat

Laura Jimenez 11 months ago updated by Bartosz Gumula 11 months ago 4
Hello

is anyone using the Chat succesfully? could you share your experience with it?

We are thinking about it but we would like to hear from other experiences first.

Thanks!

Laura

0

Client can not open the delivered files due to too long file name.

Kristine 1 year ago updated by Monika_Bujanowicz 1 year ago 1

Is there a maximum number of characters for a file name for it to be opened by Client?

If you have experienced such a problem, please share what solutions/workarounds are you using?

Thank You! 

0

Release notes 9.7 - more robust subscription API

Dennis Rosenbaum 1 year ago updated by Marcin Jakubowski 1 year ago 1

What does this part mean of the Release notes?

More robust subscription API

Enjoy better API performance due to the changes we've made to the subscription management.

https://xtrf.userecho.com/communities/4/topics/2331-xtrf-97-release-note

0

Calculation Unit Percentage

LauraW 2 years ago 0

I want to add an item to my rates that is a percentage of the cost. For example, lets say I am charging $0.50 per word for Spanish translations and for proofreading, I only want to charge 50% of the cost per word ($0.25). Is there way to use the percentage calculation unit to do this? or what is the best way to do this? 

In the past, I have just added a proofreading charge for the languages needed and done the math myself and charged half the cost but this can be time consuming and I am looking for a more efficient method.

0

I want to stop receiving emails

calvin coulas 2 years ago updated by Karl 2 years ago 1