Questions?

They are answered by the XTRF community and our experts

+2
Answered

How to accept just one language in a quote with multiple languages

Naroa Lasarte 6 years ago in Home Portal / Smart Projects updated by Cori Alcorn 6 years ago 8

Is there a way to accept just one language in a multilingual project quote? Can I convert it to a project, but just selecting the languages I want to work on?

+2
Under review

Archived projects

Berenice Ochoa 6 years ago in Home Portal updated 6 years ago 4

Is there a way to 'disarchive' an archived project? The archiving process indicates that it is possible to modify the basics of a project (including Finances) but when I try to do it, the Finance section appears blocked. Or is this function available only for an upgraded version of XTRF?

+2

Automatic Action - Fetch RTF

Peter Kolar 6 years ago in Home Portal / Classic Projects with CAT integration updated 6 years ago 4

Hi everyone,


We are using an Automatic Action in our workflow, which automatically fetches Two Column RTFs from memoQ. The problem with this autoamtic step is that if you reimport the document in memoQ (to apply special filtes), XTRF loses the GUID of the file and automatic action fails.


Does anyone use this function?


Kind regards,

Peter

+2
Answered

SDL Trados Studio integration in Smart Projects - is it planned?

Reinis Straume (LMI:T) 6 years ago in Home Portal / Smart Projects with CAT integration updated 6 years ago 6

Dear all,

I am aware that integration with Studio is now only available with classic projects. Is it at least planned to be integrated with Smart Projects as well? If yes, which update/when?

Thank you.

+2
Under review

How to add two default taxes?

mgautier 6 years ago in Home Portal updated by Christiane Lueke 2 years ago 11

Hello, I need to add 2 different default taxes to the System Values: Basic/VAT rates section. How can this be done?

Answer

Correct me if this is not right anymore, but it happens that in practice VAT and IRPF actually cancel each other out. VAT is an added tax, IRPF is a deduction.


Whereas it is impossible to define more than one tax rate on a vendor's account, the only way to deal with this is indicate the tax and the deduction it causes on the document template (PO or Vendor Invoice), so that it is shown on paper, but has no reflection in XTRF. 

So in practice, our Spanish clients deal with this by modifying the document templates. 

+2
Answered

Display vendor specializations in smart view

Sancho Leath 6 years ago in Home Portal / Smart Projects updated by mark 6 years ago 10

I am trying to display the specializations of vendors in the smart view of vendors. I can get the Specializations criterion for the filter, but not as a column, which would show all the specializations of the vendors in the list. Am I missing something? Or is the column missing in this section of XTRF?


+2

Vendor feedback for different languages and services

Seyma Albarino 6 years ago in Home Portal 0

We're looking for a consistent way to record feedback for vendors whose quality of work depends on the language pair or service they're providing. For example:


A high-quality translator recently did a poor job providing subtitles.


Our goal is to make sure PMs can easily record this feedback and that others will be able to easily identify the service or language pair associated with it. For example:


PMs should know that this translator can and should work on future translation projects but not on future subtitling projects.


How are others able to simplify this process, organize the feedback and make it accessible and useful?



+2
Under review

Change specialisation in Smart projects client portal requests

Robrecht Belien 6 years ago in Home Portal / Smart Projects updated by Dennis Rosenbaum 6 years ago 8

Hi,

Whe get quite a lot of requests from the client portal and the clients often indicate a completely incorrect specialisation. Currently we can't change it in the home portal.

Is there any way to change it?

Answer

Ok, so a quick solution is to change the quote status from Requested to Pending. It unlocks the languages & specialization dropdowns.

+2
Answered

Any way to use a file manager like Total Commander?

Popie Matsouka 6 years ago in Home Portal updated by Jussi Rautio 6 years ago 5

Hello!

I was wondering if there is any way to use XTRF with a software like Total Commander (for example), for the file management? What I would want is to have, for example on the left pane my files/documents/folders/directories of XTRF in a tree format, and on the right pane my local computer directory for easy transfers to and from. Or can this be done with FTP?

Thanks!

Answer
Marcin Jakubowski 6 years ago

If you have XTRF on your own server, you could technically do that, via network drive for example. However, this is not recommended as XTRF has its own directory and file structure, you could easily break some projects. There is also no control over who can do what if you access the files directly. The web interface, while arguably less convenient, has several automation and security layers over the files.

+2
Under review

Assignments in People card

Sancho Leath 7 years ago in Home Portal / Smart Projects updated 7 years ago 9

I am posting this question here instead of via the Service Desk because it might be of interest to other Smart Projects users too. The People card is still a bit unclear to me. My questions are:


  • Where do you predefine the (a) Account Manager and (b) Project Coordinator so you don't have to do that for each project? I can find the setting for the Sales Person and Project Manager per customer.

    Example for Project Coordinator:
    We have PM team leaders for client groups. I would thus like to use the Project Coordinator for the team leader and the logged in user is automatically set to be the Project Manager for the newly created project. This way, the Project Coordinator can better monitor his team and, if requested, can be copied on certain project-specific correspondence in the notifications.
  • How do you differentiate between the client project contact who receives all project-specific correspondence and files and the client invoice recipient, if the invoicing contact is not centralised per client but is project-specific?

    Example:
    The contact at the client's advertising agency is the project contact for correspondence and files, but the project confirmation should also be sent to the end client contact who will receive the invoice after project completion. Currently we have to add the end client contact who will receive the invoice (and is thus the principal contact for accounting purposes) as the Client Main Contact and the agency contact as Additional Contact. To avoid having to shift around who receives which communication and delete certain contacts from the notifications in edit mode, it would be much more elegant to divide up the Client Contact Persons in (a) Project Contacts and (b) Invoice Contact (which can be prepopulated with (a) but can be changed to differentiate between the two).


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