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Any way to use a file manager like Total Commander?
Hello!
I was wondering if there is any way to use XTRF with a software like Total Commander (for example), for the file management? What I would want is to have, for example on the left pane my files/documents/folders/directories of XTRF in a tree format, and on the right pane my local computer directory for easy transfers to and from. Or can this be done with FTP?
Thanks!
If you have XTRF on your own server, you could technically do that, via network drive for example. However, this is not recommended as XTRF has its own directory and file structure, you could easily break some projects. There is also no control over who can do what if you access the files directly. The web interface, while arguably less convenient, has several automation and security layers over the files.
Assignments in People card
I am posting this question here instead of via the Service Desk because it might be of interest to other Smart Projects users too. The People card is still a bit unclear to me. My questions are:
- Where do you predefine the (a) Account Manager and (b) Project Coordinator so you don't have to do that for each project? I can find the setting for the Sales Person and Project Manager per customer.
Example for Project Coordinator:
We have PM team leaders for client groups. I would thus like to use the Project Coordinator for the team leader and the logged in user is automatically set to be the Project Manager for the newly created project. This way, the Project Coordinator can better monitor his team and, if requested, can be copied on certain project-specific correspondence in the notifications. - How do you differentiate between the client project contact who receives all project-specific correspondence and files and the client invoice recipient, if the invoicing contact is not centralised per client but is project-specific?
Example:
The contact at the client's advertising agency is the project contact for correspondence and files, but the project confirmation should also be sent to the end client contact who will receive the invoice after project completion. Currently we have to add the end client contact who will receive the invoice (and is thus the principal contact for accounting purposes) as the Client Main Contact and the agency contact as Additional Contact. To avoid having to shift around who receives which communication and delete certain contacts from the notifications in edit mode, it would be much more elegant to divide up the Client Contact Persons in (a) Project Contacts and (b) Invoice Contact (which can be prepopulated with (a) but can be changed to differentiate between the two).
Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)
Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)? We use agencies sometimes to help handle large volume. I was wondering what other LSPs did in these circumstances in XTRF.
Payment reminders
We are currently deciding on a system for automatically sending payment reminders to clients with unpaid invoices and it would be interesting to hear experience from others how you deal with this aspect. One of the challenges is that we have multiple different versions of such reminders depending on how much time passed since the due date while XTRF allows (AFAIK) for only one email template of the type "When client is reminded about a delayed payment". This could be probably worked around by putting some if/else code into the template that will allow for using more versions. Then we are thinking of a macro that will periodically run and sent the above reminder for all invoices with given delay since the due date.
Any tips or ideas you can share how this can be handled efficiently?
Classic Projects more powerful than Smart Projects?
This is a question to XTRF, which will likely interest all other Smart Projects users. Quite some times we are being told that the function we are looking for is available in Classic Projects but not in Smart Projects. My understanding has been that Smart Projects is the next-generation version of Classic Projects. It thus is confusing when Classic Projects provides better or more comprehensive project management features than the "state-of-the-art version".
Out of curiosity, is Classic Projects still being developed or will it remain at its current level until it is completely substituted/overtaken by Smart Projects?
We agree that Classic Projects interface has lots of great and advanced functionalities and can serve almost unlimited number of complicated project scenarios – at least for now.
Smart Projects were created to provide very easy and modern interface for project management, with focus on improved efficiency, simplicity and user experience. They already allow lots of different project scenarios and more and more Clients use Smart Projects only, even though they do not cover some of Classic Projects functionalities. Of course, we are constantly aiming to close this gap. To adress the shortcomings you mentioned we keep working on performance, better support for multilingual projects, more integrations with CAT Tools, and lots of other useful and attractive features. Although it needs some time, sooner or later Smart Projects would cover all Clients' use case scenarios.
At the same time, we maintain and add minor improvements to Classic Projects though, to allow all Clients transition to Smart Projects when they feel ready. Those whose scenarios are not yet supported by Smart Projects can continue to work in Classic Projects.
Is it possible to sort the dashboard by project delivery date?
Is it possible to sort the dashboard by project delivery date? It would be very useful for project management purposes.
Hi Sara,
Yes it is possible - all desired settings are to be found in Configuration -> General Configuration -> Settings -> Dashboard. There you can set up some sorting styles.
Selection Rules for Workflow Resources - Different TMs for same client
Is it possible to add a workflow selection rule, that would select a specific TM from several TMs we have for the same client in memoQ-XTRF integration? The TM selection would depend on the project area.
For example:
We have 3 TMs for a client, but only need 1 of these for a specific project area.
Macros: How to deal with big amount of data.
Hello.
I am trying to build a Macro for tasks scope and the amount of rows I have to extract the data from is really high. I am trying to extract all the receivables from them.
I have the feeling that the macro gets stuck (returns a general error) due to the amount of data it is dealing with (I am returning the rows as text in the browser).
Is there a way to debug or to deal with this amount of data when it comes to macros?
Thanks a lot for your time.
My best regards.
Juan.
Invoice status of "exported"?
We are now working with Tipalti as our payment processing platform, which involves exporting and manipulating a CSV from XTRF and uploading it to Tipalti. It would be helpful to us if we could mark invoices as "exported" as a invoice status so that we can filter and not capture them in the next import. Would adding a status like this be possible at some point? The date function alone doesn't always meet our needs.
Of course a sync with the platform would be amazing too :)
E-invoicing will become mandatory in the EU
Does anyone already have a plan on how to deal with the issue of e-invoicing? From 2025 onwards, you will need the recipient's consent if you send a normal PDF invoice, just like the ones XTRF generates today.
Best regards
Norbert
Customer support service by UserEcho