Questions?

They are answered by the XTRF community and our experts

+2
Under review

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)

Angelo 7 years ago in Home Portal / Classic Projects updated by Sancho Leath 6 years ago 20

Do you use different workflows for freelancers (translator job, editor job) versus agency (translator & editor job)?  We use agencies sometimes to help handle large volume.  I was wondering what other LSPs did in these circumstances in XTRF.

+2

Payment reminders

Tomas Buchta 7 years ago in Home Portal updated by Sancho Leath 7 years ago 1

We are currently deciding on a system for automatically sending payment reminders to clients with unpaid invoices and it would be interesting to hear experience from others how you deal with this aspect. One of the challenges is that we have multiple different versions of such reminders depending on how much time passed since the due date while XTRF allows (AFAIK) for only one email template of the type "When client is reminded about a delayed payment". This could be probably worked around by putting some if/else code into the template that will allow for using more versions. Then we are thinking of a macro that will periodically run and sent the above reminder for all invoices with given delay since the due date.


Any tips or ideas you can share how this can be handled efficiently?

+2
Answered

Classic Projects more powerful than Smart Projects?

Sancho Leath 7 years ago in Home Portal updated by mark 7 years ago 11

This is a question to XTRF, which will likely interest all other Smart Projects users. Quite some times we are being told that the function we are looking for is available in Classic Projects but not in Smart Projects. My understanding has been that Smart Projects is the next-generation version of Classic Projects. It thus is confusing when Classic Projects provides better or more comprehensive project management features than the "state-of-the-art version".


Out of curiosity, is Classic Projects still being developed or will it remain at its current level until it is completely substituted/overtaken by Smart Projects?

Answer
Mikołaj Pastuszko 7 years ago

We agree that Classic Projects interface has lots of great and advanced functionalities and can serve almost unlimited number of complicated project scenarios – at least for now.


Smart Projects were created to provide very easy and modern interface for project management, with focus on improved efficiency, simplicity and user experience. They already allow lots of different project scenarios and more and more Clients use Smart Projects only, even though they do not cover some of Classic Projects functionalities. Of course, we are constantly aiming to close this gap. To adress the shortcomings you mentioned we keep working on performance, better support for multilingual projects, more integrations with CAT Tools, and lots of other useful and attractive features. Although it needs some time, sooner or later Smart Projects would cover all Clients' use case scenarios.


At the same time, we maintain and add minor improvements to Classic Projects though, to allow all Clients transition to Smart Projects when they feel ready. Those whose scenarios are not yet supported by Smart Projects can continue to work in Classic Projects.

+2
Answered

Is it possible to sort the dashboard by project delivery date?

Sara Becherini 7 years ago in Home Portal updated by Olaf Staszkiewicz 7 years ago 1

Is it possible to sort the dashboard by project delivery date? It would be very useful for project management purposes.

Answer
Olaf Staszkiewicz 7 years ago

Hi Sara,


Yes it is possible - all desired settings are to be found in Configuration -> General Configuration -> Settings -> Dashboard. There you can set up some sorting styles.

+2

Selection Rules for Workflow Resources - Different TMs for same client

Is it possible to add a workflow selection rule, that would select a specific TM from several TMs we have for the same client in memoQ-XTRF integration? The TM selection would depend on the project area.


For example:
We have 3 TMs for a client, but only need 1 of these for a specific project area. 

+1

Advanced Job Offers

Thomas Mosley 6 months ago in Home Portal / Classic Projects with CAT integration updated by Bartosz Gumula 6 months ago 1

Has anyone rolled out the new Advanced Job Offers (part of XTRF Chat)? We are testing it, and it looks promising. Have you encountered any unexpected behavior or limitations? Any recommended Cascade settings that you would not expect? How have your PMs and vendors taken to these new job offers?

+1

Anyone experiencing issues with the XTRF/Phrase connector today?

Kenneth Larmer 6 months ago in Home Portal / Classic Projects with CAT integration updated by Bartosz Budzyński 6 months ago 9

Hi Everyone, 

Is anyone experiencing issues with the XTRF/Phrase connector today?

We are SaaS and I noticed that an update was applied to our instance early this morning (9.7.16)

We have been experiencing errors since this morning between XTRF and Phrase TMS. The same error is showing in the logs for all affected projects:

Integration error: eu.xtrf.integration.cat.exceptions.GeneralIntegrationException: Integration error: { }


Thanks, 

Kenneth

+1

How to find out how vendor was selected in Smart Project?

Bartosz Gumula 10 months ago in Home Portal / Smart Projects 0

Hi,

I am trying to quantify how much of our vendor selection comes from automatic vendor pooling and how much comes from "manual" selection. 

As far as I am aware, XTRF does not provide such an option in Smart Projects, but there is always a chance that I have missed something. 

Cheers!

+1

"Virtual" vendors

grigori 1 year ago in Home Portal / Smart Projects updated 1 year ago 2

Hello,

Some of our jobs (especially certified translations) need to be delivered in a physical form (i.e. printed out), so we use local courier services or DHL/Fedex/etc. for local and national deliveries. I'm calling them "virtual vendors" here for lack of a better term, since they don't have any use for notifications and payment/invoicing is done outside of XTRF.


We would like to add steps for such jobs to have our financial ducks in a row :). The problem is that the system requires all clients to have a unique (?) email address and sends notifications once these jobs are started/missed, which is not ideal. Is there a way to disable notifications for certain Smart project jobs? Or is there is maybe a more obvious way to handle such jobs that we're not seeing?

Thanks in advance!

+1

XTRF API - Add payable for job

remon saad 1 year ago in Home Portal / Classic Projects updated by Bartosz Budzyński 1 year ago 1

hello,

i try add payable using code below but always i have "Not Acceptable" error


RestClient restClient = new RestClient();
IRestRequest restRequest = new RestRequest("https://xtrf.com/home-api/projects/" + {my project ID} + "/finance/payables");
restRequest.AddHeader("X-AUTH-ACCESS-TOKEN", "My_TOKEN");
restRequest.AddHeader("Accept", "application/vnd.xtrf-v1+json;charset=UTF-8");
restRequest.AddJsonBody(
new
{
id= 0,
jobTypeId= 0,
languageCombination = new { sourceLanguageId = 1, targetLanguageId = 2 },
languageCombinationIdNumber= "string",
rateOrigin= "PRICE_PROFILE",
currencyId= 0,
total= 0,
invoiceId= "string",
type= "SIMPLE",
calculationUnitId= 0,
ignoreMinimumCharge= true,
minimumCharge= 0,
description= "string",
rate= 0,
quantity= 0,
jobId= jobsIds,
catLogFile= new {
name= "string",
url= "string",
content= "string",
token= "string"}

});


IRestResponse restResponse = restClient.Post(restRequest);

Any help is highly appreciated.