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Hello! I was wondering if we can add information to our Quote template, such as deliverables, format of the files delivered, medium, etc. Thanks!

Hello everyone,

I wanted to ask who is making the use of the "Client Feedback" module and is tracking opened and resolved issues? In my company we do it a lot, and we are suffering from not being able to measure the issues in a very efficient way. We are missing the "Resolution Date" of the issue - so whenever someone marks the issue as "Resolved" - there is no track of the date and time of closing the issue. Unless I was not able to find it anywhere.

If any of you found it, could you please share? Or if you have any accurate workaround for that? I would appreciate any hints on that.

Thanks,

Monika

Do you know how I can create a credit notein XTRF? I mean, when my invoice is sent and saved to my client accounting department and mine too. Then, client is complaining 2 months later. We see that he is right and we offer 20% with acredit note to deduct to the initial invoice. How can I create this credit note Inside XTRF and it makes automatically the final revenue of the project, in order to have the real margin after this credit note deducted.

I'm trying to display the external system name of the vendor in a Smart View but cannot seem to find the column name. In this case, this external system name contains the CAT tool (memoQ) user name. Being able to display this is not just useful for our PMs but also assists our vendor manager to ensure all active vendors have a memoQ user name assigned that maps correctly with our memoQ server. That way we could run a periodic job report that highlights all such active vendors w/o defined memoQ user name.

Is is possible to add the option to create quote templates in Classic Projects? I know you can in Project Templates, but not in Quote templates? Is this functionality on the horizon?

Hello. I would like to know if it is possible to create templates for projects that always have the same settings. For example, we create multiple projects a day that have the same language pair, the same area of specialization and the same process flow. I have been duplicating them from old projects, but I was wondering if I can create a template that would help me with this. Thank you!

In this search for English into Spanish, it shows status, evaluation, availability, languages, country and city. How can I customise what is shown? E.g. it would be more helpful to see rate, specialisation, email address.

I want to propose a question. I do not know if there is such an opportunity in XTRF, correct me.
I like PM to plan my work. And I want to know when on what day or month my providers plan a vacation or are busy with other work.
In this regard, the question. Is it possible to send out XTRF from the providers that interest me (just a few), as it is done in mail clients(Outlook or The Bat)? In this newsletter, I will write that "Dear providers, I ask you to write when you are planning, your vacation, etc." And in response to this newsletter they would send me their answers.
Ideally, I would like the provider to fill out the calendar of its availability through my own, and I would have seen and used this information in my future work.
I hope that you will understand what I want.

Is it possible to add additional columns in the Projects module or in the Dashboard module and its Notes tab using filters to the Tabs of the Job Display tabs: Contact Person (Jobs tab), Quantity (Job payables tab), Start Date and Time and the Deadline (Main Data tab), Volume of words (not only frome Smart project)?
We would like to see more information about the project in any module or in the Projects module or in the Dashboard module.
If this cannot be seen in one of these modules, is it possible to make a full report in another module (form)?

Hi all!

Our default calculation unit for job type "translation" is source word, but we have one client who we always charge by source page. Is there a way, either in the client profile, in a process template, or anywhere else, to always have the translation job default to source page for a specific client?

Thanks!