Questions?

They are answered by the XTRF community and our experts

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Under review

Can you allow/add multiple change ALL languages? I want to add a competency too all vendors for all languages

Angelo 6 years ago in Home Portal updated by Bartosz Gumuła (XTRF Solution Architect) 6 years ago 1

Can you allow/add multiple change ALL languages? I want to add a competency too all vendors for all languages

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Answered

How to add more than a service to a quote o projecte?

Ainhoa 6 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 4

Hello everybody!


Is there any way to add more than one service to the same quote/project?

We have a file that needs to be half translated and half revised so I need to be able to add 2 services when creating the quote.

 

Thanks :)


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Answered

memoQ 8.5 compatibility

@XTRF

Can you confirm whether the latest version of XTRF is fully compatible with memoQ 8.5? We are eager to upgrade memoQ, but of course want to make sure the integration with XTRF is not impacted negatively.

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Answered

Bundles and classic projects - memoq

Peter Kolar 6 years ago in Home Portal / Classic Projects with CAT integration updated by Lucia 6 years ago 2

Hi,


I was wondering how you setup classic projects with memoQ using Bundles.


More specifically for jobs that require multiple translators (jobs) in which each translator gets his own file.


Is there a way to set up a workflow definition that would automatically add a specific number of bundles according to the number of translators?


Or is the solution to just create a workflow definition with multiple bundles and hope the number of translators will not be larger than number of bundles?


Or am I missing something fundamental here?


Kind regards,

Peter

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Answered

Task Receiveable - Import from from input file incorrect

Hi,


Is anyone else experiencing the issue that importing the volume from excel files from input file for receivable is not working - the volume imported is always 1 word regardless of the actual volume of the xlsx file?


Kaspar

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Answered

Default status of manually added vendor

Seyma Albarino 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 3

We're experimenting with manually adding certain vendors to our database rather than having them register themselves. However, we've found that the default status for a vendor added manually is Active. Is there a way to change the default status for a manually added vendor?

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Answered

Cannot create client invoices from the Add Client Invoice menu at the top of page

Alexandros 6 years ago in Home Portal / Classic Projects updated by Kaspar Kaup 6 years ago 3

Is anyone else experiencing this with Client and Provider invoices in 8.0.9? 

It is getting extremely frustrating having to deal with all the new bugs in each version. Is there zero quality control anymore? Why does XTRF keep breaking things that worked with each patch build?

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Answered

Traceability of file uploads (GDPR, ISO)

Hi, we just noticed that when a user adds files to a project using Add Files in Files Section (Smart Projects), the system identifies the file as added by the project manager responsible for the project and not by the user. Is this consistent with the requirement of traceability required by GDPR or ISO?

I find it potentially dangerous.

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Answered

How to avoid sharing additional project files, pasckages received during the project wit other team members

Kaspars Klavins 6 years ago in Home Portal / Smart Projects updated by Misha van der Kroon 3 years ago 3

Sometimes we have projects where customers send new additional files which tjan need to be translated bu additional translators. When we add them to project they are shared with all translators. Is there a way to avoid this?


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Answered

Vendor's name not displaying in profile ("Add Vendor" instead)

Seyma Albarino 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 5

I've noticed that over the past few days, when viewing a vendor's profile, XTRF no longer displays the vendor's first and last names in the upper left hand corner. Instead, it displays the words "Add Vendor," as shown below:



This seems to be the case regardless of the vendor's status, whether the vendor is an individual or company, or any other variables. 


Any ideas why this might be happening, and how I can fix it? Thanks!