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Searching answer

How do you send email notifications from XTRF?

Michal 7 years ago in Home Portal updated by mark 7 years ago 7

Hi,


I am wondering if you can share how do you send email notification from XTRF?


We have been using mailgun.com to a decent satisfaction. However, occasionaly their (shared) IPs can get blacklisted and delivery to private domains hosted by smaller providers (e.g. johnythetranslator.com, not gmail, hotmail etc.) tend to be blocked. We have now switched to a dedicated IP to see, if we can avoid this issue.

Can you, please, share your experience if anybody uses 

- any other providers (e.g. sendinblue, mandril, sendgrid, etc....);

- has implemented other solution to send notifcations?


Thanks

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Searching answer

Where to note vendor's references have been checked?

Seyma Albarino 7 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 1

We would like to be able to see at a glance whether a vendor's references have been checked. What would be the best way to note this in the vendor's profile? We're considering a custom field on the Main Data > Identification Data page but we're interested in how others are recording this. Thanks!

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Answered

Customising PO file name

office 7 years ago in Home Portal / Smart Projects updated 7 years ago 2

It would be great if we could customize the PO file name. We'd like it to match our previous naming convention (i.e. job number, the term 'Purchase order', provider name). Is there a way to do this or could you add this to your roadmap?

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Searching answer

How to automate the creation of folders

Rashad_Mamedov 7 years ago in Home Portal / Smart Projects updated by Dennis Rosenbaum 7 years ago 3

Good evening!

Is there a way to make an automatic creation of folder with the project in the client you choose?

Like I have a client named "Shell"

I just create a project choosing this client and on my local disc it creates a folder with the project name

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Answered

Linking projects

office 7 years ago in Home Portal / Smart Projects updated by mark 7 years ago 5

Is there a way to link two projects in XTRF so that the client receives the deliverables under the same project number?

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Answered

Mid-project process changes

office 7 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 6

I have a project into FR, DE, IT and NL. I had planned to use a TEP provider for the translation into NL. Their delivery was too late for the client. I placed the translation and proofreading step with two freelancers (outside of XTRF because I couldn't find a way to add the NL freelancers).


I'm using a process fork and the FR, DE and IT providers have already accepted. How do I update the steps in the workflow to accommodate the NL freelancers? 

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Answered

Gmail password change

Cynthia InFact 7 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 1

Hello, I had to recently change my email password. This email account is connected to XTRF and therefore I can no longer send my invoices or estimates out from the XTRF platform. Where can I indicate the new password on the XTRF platform? I am signed in as the Admin.

Thanks

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Answered

Project with status "Complaint" do not appear in Dashboard

Monika 7 years ago in Home Portal / Classic Projects updated 7 years ago 2

Hello, we noticed that projects that have status "complaint" do not appear in the Dashboard any more, as they used to. And we are not sure why, since all this time we thought that if the project has a status "complaint" it's opened, not closed. So it should appear in the Dashboard where all opened (current) projects are.

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Under review

Can you allow/add multiple change ALL languages? I want to add a competency too all vendors for all languages

Angelo 7 years ago in Home Portal updated by Bartosz Gumuła (XTRF Solution Architect) 7 years ago 1

Can you allow/add multiple change ALL languages? I want to add a competency too all vendors for all languages

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Answered

How to add more than a service to a quote o projecte?

Ainhoa 7 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 4

Hello everybody!


Is there any way to add more than one service to the same quote/project?

We have a file that needs to be half translated and half revised so I need to be able to add 2 services when creating the quote.

 

Thanks :)