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Reject vendor invoice
Is it possible to reject a vendor invoice and send them an automatic notification to that effect, if the uploaded invoice doesn't follow the company specifications?
So far, the only way I can see to do this is delete their invoice and then notify them via email.
Job started after planned deadline - short survey
Hi All,
I need your help in the matter of better understanding a certain situation and what is the expected outcome once the situation occurs. Therefore, I'd like to ask you to fill out a short survey. It consists of four questions and doesn't take longer than 3 monutes to complete.
I've targeted the survey at all people who are actively planning jobs, assigning them to Vendors, etc. and I will be eternally grateful if you forward the survey to your colleagues.
Thanks,
Magda
Removing input source files from all tasks in one go?
I have a scenario where I receive source files for quoting purposes, and once that quote is approved, I then receive slightly different files for translation. Is there a way to remove all existing input source files in one go? I know that I can remove them manually at the task level, but in a project with many languages this process becomes very tedious.
There is no way to do this. I see your point, but the interface does not foresee such scenario. I could imagine a macro do that, though. You can batch-upload new files then, so perhaps it's worth it?
Talk to your AM to request an estimate. Or, perhaps other folks here could help?
First Delivery Date no longer populates when closing a Task
Since we updated to version 8.2.4 the First Delivery Date (old Delivery Date field) no longer auto populates when the task status is changed to close through the workflow. This is a huge administrative issue for us to have to go back to the Main Data tab and manually enter this date and negatively impacts all of our On-Time-Delivery reports and metrics that are run for Clients and Management. Is there a correction for this that anyone knows of?
Hi Donna
Yes, that is my idea because of what I've checked in the previous version of the system both those fields were populated automatically at the same moment when the status of the task was changed to Closed.
Best regards,
Marek
imposible to dearchive rejected quotes
Hello,
would anybody find necessary the possibility of dearchiving rejected quotes?
Recently, we have learned that an archived rejected quote can't be dearchived.
Laura.
Yes, Monika, you are correct.
Clear job deadline, multiple change - Classic
When a project comes into the Client Portal, all of the job 'deadlines' are populated. Since it comes in as a quote, these deadlines are not even valid. But these are also showing up in the vendor portal as pending jobs, which is misleading to vendors. Currently, the only way to clear these dates is by manually updating each and every job, within the workflow. When you have 19 languages and many jobs (since it has to go to DTP as well), this can take hours.
Is there a way to do a multiple change to 'clear' the deadline? If so, please advise how you can do this, as we can only 'add' a deadline in multiple change, not clear it.
Another option would be to have
1) the deadlines NOT auto-populate, especially since you can not directly add a project (you must add a quote),
or
2) have an option to populate the deadlines - yes or no. I hope someone has a suggestion!
Best, Mindy
Is it possible to merge two opportunities?
One of our clients has requested more or less the same thing twice through the Client Portal. Since it's a bit of a complex, long-term project, I'd like to keep everything together.
Is it possible to get both quotes into the same opportunity?
It is not possible to merge two opportunities for two separate requests, regardless of their origin.
The only way to treat two offers as options of the same request is by starting from Opportunity and duplicating Offers within it.
Quote accepted by client then cancelled...
Sometimes, clients know what they want, make a decision, then think over and cancel their decision...
So when a quote gets the status "Accepted by Client", how can we go back to "sent" then go to "rejected" status?
We couldn't find an easy way, except deleting the quote, changing quote numbering scheme, creating the quote again, reject it and above all, don't forget to chang the quote numbering scheme to initial number...
It seems like the problem is keeping the numbers in order, not how to handle a quote, which the client had a second thought on. If they do, the only way out of 'Accepted by Client' is in fact deleting the Quote.
There isn't any better solution, I am afraid. Numbering schemes will have gaps, eventually, unless you can handle them manually, which you prove to be able to.
By the way, we have recently added an additional stage for the client to confirm their decision. It is no longer just the link in the email, but also a simple confirmation page, so that perhaps it's going to give them a chance to make sure what they want.
Macro (periodic job) for creating one invoice per one task
Hello everyone,
Has any of you investigated if there is a possibility to run a macro on a specific view, that would add 1 invoice per 1 task? I am looking for this solution because very often we have 1 project, 1 language combination, but many tasks (for example 1 task per 1 document - this is a clients requirement) and we need to invoice per document (per task). And I am looking for an automation. Unfortunately the periodic job that is currently available offers something opposite (it can be also useful) because it lets you add 1 big invoice per all tasks, and you can specify by Client or by Contact Person. But it's still just 1 big invoice, instead of many small invoices.
I assume that if we can add manually 1 invoice per 1 task, the macro should be able to do (replicate) the same, I am just not sure how to do that.
If anyone came already to a solution, I would be very grateful for sharing it.
Thanks!
Monika
Upgrade to XTRF 8.1. Your feedback, experience so far? Any new bugs?
Hi,
We will be upgrading our XTRF from 8.0 to 8.1 and are wondering, if someone could share their experience with 8.1 so far. Were there any new bugs introduced, is there something we should be careful about? Something we should look forward to? :) Any feedback would be greatly appreciated
Kind regards,
Peter
Customer support service by UserEcho