When a project comes into the Client Portal, all of the job 'deadlines' are populated. Since it comes in as a quote, these deadlines are not even valid. But these are also showing up in the vendor portal as pending jobs, which is misleading to vendors. Currently, the only way to clear these dates is by manually updating each and every job, within the workflow. When you have 19 languages and many jobs (since it has to go to DTP as well), this can take hours.
Is there a way to do a multiple change to 'clear' the deadline? If so, please advise how you can do this, as we can only 'add' a deadline in multiple change, not clear it.
Another option would be to have
1) the deadlines NOT auto-populate, especially since you can not directly add a project (you must add a quote),
2) have an option to populate the deadlines - yes or no. I hope someone has a suggestion!
Customer support service by UserEcho