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navigating issues in the Job Instructions section within each project
Are any other XTRF users finding that when they type in the "Instructions for This Job Only" section for vendors (within each project), that the page freezes/gets extremely laggy? Then, when you try to scroll, the scroll up/down is VERY delayed. It is a mess!
Our whole team is experiencing this issue, and we have tried posting about this before but it has not been resolved. We deal with this issue every day and it is very inefficient and causing us to not be as productive, and it needs to be fixed ASAP.
Like this so this issue gets some attention!!!
Expiration of job offers when using automated vendor rules in smart projects
Hi! We are testing out vendor rules in smart projects. We have a problem, which is that we cannot set the overall expiration time for the offers. If there are two cascades, sent every 10 minutes, all offers expire after 20 minutes. If there are two cascades, and they are sent every hour, all offers expire after two hours. The "number of cascades" * "cascade interval" = "offer expiration time". We don't want this. We want to be able to set the expiration for 24 hours if needed, and not limit it depending on the number of cascades, but XTRF has told us this is not possible. Does anyone else who uses vendor rules have a good solution for this? How are others using automated vendor rules with such short expiration times? |
Interpreting services
We have clients who need interpreting services as well, but when we make new project - it shows only translation option even when we have created this service is settings.
So when we send it out to Vendors it shows up as translation not interpreting that confuses them.
Is here anybody who offers interpreting services and how you solve this issues in xtrf ?
Ability to have additional usernames in other systems, per job type
I'd like to know how others are handling this scenario and what you think of our idea:
Using classic projects with memoQ integration, Iif we chose an agency as a vendor, say ABC Company, and we wanted to assign them in memoQ to separate roles, Translation and Review 2, using different usernames, we currently cannot do that since we can only specify one username per vendor for our external system. What would work great for us would be the ability to specify additional usernames, and tie them to a specific job type, or multiple job types.
So what we are looking to add would be the ability to specify additional usernames that would be tied to job types. In this way we could specify, for instance the Translation step, to username ABC.trans, and the Editing step to username ABC.edit, for a single vendor.
Thanks,
Jaime
Notification on cancelled projects/tasks/jobs
Is it just me or is this a major functionality issue?
When a project, task or job is cancelled, no notification to active vendors is sent automatically. In essence this means the translators continue their work unaware of their work being cancelled.
Is a possibility to add this functionality: When a project/task/quote is cancelled, all the vendors in opened or started jobs are sent a notification.
Is it possible that the all vendors that are part of a project are informed that they have been assigned a part?
For example, I have a project which includes Translation and then Proofreading and the 2 processes are assigned to 2 different vendors. However, at the moment, the vendor which is doing the proofreading is only notified of the project when the translated files from the first vendor are uploaded and the start date of proofreading is reached. I would like that, when a project starts, he would get a heads up that he will have a proofreading job in 2 days' time for example. Is there any way to do this?
Thanks.
How to create a report to share with clients for volume discounts?
For some of our clients we apply volume discounts starting from a certain number of words.
I have created a volume report for internal use (I must say I'm pretty new to custom reports, ubt it seems to do the trick), but would now like to share it with a few clients so they can actually see the number of words translated so far this year.
So I went to the Exeuction Permission tab and wanted to grant clients access through the portal. However, the following message appears:
This checkbox is available when the report filter parameters include the currently logged-in client I |
I can't seem to find any such checkbox in my report. Does anyone know how to fix this?
My report looks as follows:
Thank you very much in advance.
Refresh input files for multiple tasks?
If I have to add reference files after tasks have been sent out to translators, I'm finding myself having to click on "Refresh input files" for each individual task. This can get very tedious when the project consists of some 25 languages. To make matters worse the workflow page reloads after each click, and I have to scroll back to find where I was before. Surely there must be a smarter way to handle this?
Like a button on project level to refresh input files for all tasks?
Mandatory evaluation of suppliers
We would like to make the evaluation of translators mandatory (with a free text comment), because sometimes project managers forget to do it. As it is apparently not possible yet we have setup a task in the workflow. The problem is that apparently a folder with the name f this task is setup automatically, which is disturbing. Has so. a suggestion on how to solve this?
Match payable with receivable
Hi,
I'm confused how this option should work. We are using classic projects and in almost all cases the Trados CAT analysis uploaded to the receivables is also valid for the payables.
If I go to the workflow configuration, it is possible to set the payables option for a job to "match with receivable". However when I then create a new quote with this workflow, import the Trados analysis under receivable, it is not automatically copied to the payables section for that job.
Is this not what this option is intended for?
Bet regards,
Lennart
Customer support service by UserEcho