Questions?

@XTRF

Can you confirm whether the latest version of XTRF is fully compatible with memoQ 8.5? We are eager to upgrade memoQ, but of course want to make sure the integration with XTRF is not impacted negatively.

We recently had a client ask us where our customer portal and TMS servers were located as part of an onboarding process. I did not see this anywhere so thought I'd ask here. When I look up our address, I get Quebec, Canada. Is this correct? We have a *.s.xtrf.us domain. For some reason I thought it was in New Jersey or something, but if someone could let me know if you know where the server is physically located, that'd be great.

Hi,

I was wondering how you setup classic projects with memoQ using Bundles.

More specifically for jobs that require multiple translators (jobs) in which each translator gets his own file.

Is there a way to set up a workflow definition that would automatically add a specific number of bundles according to the number of translators?

Or is the solution to just create a workflow definition with multiple bundles and hope the number of translators will not be larger than number of bundles?

Or am I missing something fundamental here?

Kind regards,

Peter

Hi,

Is anyone else experiencing the issue that importing the volume from excel files from input file for receivable is not working - the volume imported is always 1 word regardless of the actual volume of the xlsx file?

Kaspar

I would like to update the status of existing jobs in XTRF smart projects using the XTRF Home Portal API.

The API call requires a job ID, but I don't where to find this ID.

We're experimenting with manually adding certain vendors to our database rather than having them register themselves. However, we've found that the default status for a vendor added manually is Active. Is there a way to change the default status for a manually added vendor?

Is anyone else experiencing this with Client and Provider invoices in 8.0.9? 

It is getting extremely frustrating having to deal with all the new bugs in each version. Is there zero quality control anymore? Why does XTRF keep breaking things that worked with each patch build?

Hi, I am struggling a bit with creating a new vendor. Are there any step by step guides, from adding their personal info to assigning rates? Search isn't giving me what I want

Hi, we just noticed that when a user adds files to a project using Add Files in Files Section (Smart Projects), the system identifies the file as added by the project manager responsible for the project and not by the user. Is this consistent with the requirement of traceability required by GDPR or ISO?

I find it potentially dangerous.

Hi All,

I had the problem of not being able to send any emails through XTRF when I first started using it. And then, I found the solution by changing SMTP settings and unclicking the "Redirect All Mail to Admin", everything was resolved.

But afterwards, after some updates (I learned about them by following up the news here and the e-mails I received), I stopped being able to receive the e-mails to which I cc'ed myself. But providers receive them, there is no problem with that. Now, I cannot receive any cc e-mails or even any e-mail when I choose to "Redirect All Mail to Admin". I do the test if I am going to receive any e-mails to a definite e-mail address, I pass the test but then, no e-mails are received.

I didn't change any setting in the meanwhile. What could have happened to my account? I need some help here.

Best regards,

Burcu