Questions?

They are answered by the XTRF community and our experts

0
Answered

Terms and conditions

Codruta Rusu 6 years ago in Vendor Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 3

Hello,


I just registered on vendor portal as a translator and it prompts me to tick "i agree with terms and conditions". However, i cannot see anything under them; usually when someone is prompted with such message, there is a link to read and analyze such terms and conditions.

What am i missing?

Also, would it be possible to upload a Framework agreement or a SLA somewhere to be seen/read by vendors and tick it in agreement to make the recruitment process easier?

Any idea/suggestion is welcome.

Thank you very much!

0
Answered

Quote templates - Classic Projects

MindyK 6 years ago in Home Portal / Classic Projects updated 6 years ago 2

Is is possible to add the option to create quote templates in Classic Projects? I know you can in Project Templates, but not in Quote templates? Is this functionality on the horizon?

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Answered

Where in Vendor portal native language can be speciefied.

Kaspars Klavins 6 years ago in Vendor Portal updated by Krijn 5 years ago 5

We could not find where a vendor can specify his native language in the vendor portal

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Answered

Creation of project templates

Marcela 6 years ago in Home Portal / Smart Projects updated 6 years ago 8

Hello. I would like to know if it is possible to create templates for projects that always have the same settings. For example, we create multiple projects a day that have the same language pair, the same area of specialization and the same process flow. I have been duplicating them from old projects, but I was wondering if I can create a template that would help me with this. Thank you!

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Answered

How to customise results when filtering vendors

Hayley 6 years ago in Home Portal updated by lucia gutierrez 5 years ago 4

Image 946

In this search for English into Spanish, it shows status, evaluation, availability, languages, country and city. How can I customise what is shown? E.g. it would be more helpful to see rate, specialisation, email address.

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Answered

Planning work PM.

Nick 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

I want to propose a question. I do not know if there is such an opportunity in XTRF, correct me.
I like PM to plan my work. And I want to know when on what day or month my providers plan a vacation or are busy with other work.
In this regard, the question. Is it possible to send out XTRF from the providers that interest me (just a few), as it is done in mail clients(Outlook or The Bat)? In this newsletter, I will write that "Dear providers, I ask you to write when you are planning, your vacation, etc." And in response to this newsletter they would send me their answers.
Ideally, I would like the provider to fill out the calendar of its availability through my own, and I would have seen and used this information in my future work.
I hope that you will understand what I want.

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Answered

API and vendor data

mark 6 years ago updated by Marcin Jakubowski 3 years ago 8

I would like to be able to update vendor data via the api. We're about to implement a new reference check system for all our vendors, and would like to connect it to XTRF. At minimum, I'd like to be able to update a custom vendor field that populates "reference checked out" or "in progress" etc... I'd do more if possible. 


Looking at the API documentation, it seems that there is no Vendor Portal API, and the Home Portal API has a few vendor fields (including custom fields) but they are all get, and no post or put. 


Questions:


1) Am I right? Is it not possible to update vendor data via the API?

2) Is there a work around? What about a macro that updates vendor data, and is accessed via the API. Is that possible? 

3) Has anyone else tried to access vendor data via the API? 


Thanks!

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Answered

To add additional columns in the Projects module

Nick 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 12

Is it possible to add additional columns in the Projects module or in the Dashboard module and its Notes tab using filters to the Tabs of the Job Display tabs: Contact Person (Jobs tab), Quantity (Job payables tab), Start Date and Time and the Deadline (Main Data tab), Volume of words (not only frome Smart project)?
We would like to see more information about the project in any module or in the Projects module or in the Dashboard module.
If this cannot be seen in one of these modules, is it possible to make a full report in another module (form)?

Answer

So you want to display data from several different scopes in the same view i.e. use columns that are not directly available in a view? Use Virtual Columns.

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Answered

Default calculation unit for a specific client

Katie 6 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

Hi all!


Our default calculation unit for job type "translation" is source word, but we have one client who we always charge by source page. Is there a way, either in the client profile, in a process template, or anywhere else, to always have the translation job default to source page for a specific client?


Thanks!

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Set email language for multiple vendors

Ádám Csillag 6 years ago 0

Hi,


is it possible to change email language for multiple vendors?

I don't see such on option in multiple change, nor in macros.