Questions?

Hi There

When we try and split a process what we mean is to divide the word count on 2 linguists or more, what happens is that the task is duplicated and all the vendors have the same word count which equals to the total word count of the project. this may result in wrong payable information at the end of the month. i guess we are not using the right option for our purpose, to summarize, if i have a 1 phase simple translation project with the word count of 1000 words, how can i create 2 jobs for 2 different linguists 500 words each?

Hello! I was wondering if we can add information to our Quote template, such as deliverables, format of the files delivered, medium, etc. Thanks!

Everytime when I enter a mobile phone number in a vendor profile, and click save it doesnt save the number and I have to do it again. It looks like a  bug.

Hello everyone,

I wanted to ask who is making the use of the "Client Feedback" module and is tracking opened and resolved issues? In my company we do it a lot, and we are suffering from not being able to measure the issues in a very efficient way. We are missing the "Resolution Date" of the issue - so whenever someone marks the issue as "Resolved" - there is no track of the date and time of closing the issue. Unless I was not able to find it anywhere.

If any of you found it, could you please share? Or if you have any accurate workaround for that? I would appreciate any hints on that.

Thanks,

Monika

Do you know how I can create a credit notein XTRF? I mean, when my invoice is sent and saved to my client accounting department and mine too. Then, client is complaining 2 months later. We see that he is right and we offer 20% with acredit note to deduct to the initial invoice. How can I create this credit note Inside XTRF and it makes automatically the final revenue of the project, in order to have the real margin after this credit note deducted.

Hi,

Anyone having a problem with custom invoices needing the extended fonts to be installed for viewing with Adobe reader? The font in the invoices is Arial so this shouldn't be needed

Is there a way to have XTRF quotes/quote emails link to PayPal with the price already filled in? We include a link to our website where there is a PayPal link in the email, but the customer has to enter the price on their own which seems weird. Curious how other agencies handle PayPal for client payment. 

I'm trying to display the external system name of the vendor in a Smart View but cannot seem to find the column name. In this case, this external system name contains the CAT tool (memoQ) user name. Being able to display this is not just useful for our PMs but also assists our vendor manager to ensure all active vendors have a memoQ user name assigned that maps correctly with our memoQ server. That way we could run a periodic job report that highlights all such active vendors w/o defined memoQ user name.

Hello! Is there a possibility for a customer to see how much is charged for what tasks in a project? Now I see only total sum and cannot find any details.