Questions?

They are answered by the XTRF community and our experts

0
Answered

How to avoid sharing additional project files, pasckages received during the project wit other team members

Kaspars Klavins 6 years ago in Home Portal / Smart Projects updated by Misha van der Kroon 3 years ago 3

Sometimes we have projects where customers send new additional files which tjan need to be translated bu additional translators. When we add them to project they are shared with all translators. Is there a way to avoid this?


0

TM savings grid

Ádám Csillag 6 years ago updated by Christian Großpietsch 6 years ago 1

Hi,

Where are the values of the TM savings grid stored (e.g. "Perfect match")?

How is it possible to change their localized versions?

0
Answered

Vendor's name not displaying in profile ("Add Vendor" instead)

Seyma Albarino 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 5

I've noticed that over the past few days, when viewing a vendor's profile, XTRF no longer displays the vendor's first and last names in the upper left hand corner. Instead, it displays the words "Add Vendor," as shown below:



This seems to be the case regardless of the vendor's status, whether the vendor is an individual or company, or any other variables. 


Any ideas why this might be happening, and how I can fix it? Thanks!

0

Smart projects with many target languages slow

Robrecht Belien 6 years ago in Home Portal / Smart Projects updated 6 years ago 2

Hi,

Is anybody else experiencing extreme slow UI responsiveness when working projects that have 15+ target languages?

Sending out job offers for all languages takes us about 45 minutes :(

0
Answered

Cannot change date filters in Reports

Alexandros 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 5

Hi, 


Has anyone else been experiencing this since the launch of XTRF 7? We can no longer change the selected dates for reports (e.g. monthly turnover, monthly profit or anything else which uses the date picker). If you change the date and click on generate, nothing happens. 


I am just wondering since we have reported this to XTRF around 2 months ago and I am surprised noone else has asked about it.


(I posted this in the wrong section earlier, please remove that).

0
Answered

How can I reopen a project that was cancelled?

I thought there used to be a button to change the status but cannot find it anymore. Was it removed?

I also tried adding a workflow step in one of the tasks but the Project and Tasks remain "cancelled". 

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Answered

Upload feature

ida 6 years ago in Vendor Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 1

Hello, 


Is there a way to upload a PDF attachment to a vendor. Some of our vendors have rate sheets that we would like to keep handy within the system.


Thanks!

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Answered

Limit projects by branch

Jorge Villafuerte 6 years ago in Home Portal / Classic Projects updated 6 years ago 6

Is it possible to limit branch users (PMs, PCs,) to only see branch's projects, quotes.

0
Answered

Workflow change -> Bundle problem?

Do you experience problems with the bundles when you change the workflow in an existing project?

0
Answered

URL accept

Aleksey 6 years ago in Home Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 6 years ago 2

Hello. We have in our email template the E-mail / Text Message to Vendor: When an availability request for one job is sent to vendor - The email / SMS template stopped working when accepting the order $

{acceptReject.accept}

What could it be?


"${acceptReject.accept}" - DOES NOT WORK 

"${acceptReject.reject}" - everything is fine



Image 891

"${acceptReject.reject}" - everything is fine