Location of "*.s.xtrf.us" SaaS servers

Cori Alcorn 2 years ago in Something Else updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 2

We recently had a client ask us where our customer portal and TMS servers were located as part of an onboarding process. I did not see this anywhere so thought I'd ask here. When I look up our address, I get Quebec, Canada. Is this correct? We have a *.s.xtrf.us domain. For some reason I thought it was in New Jersey or something, but if someone could let me know if you know where the server is physically located, that'd be great.

The location of servers, therefore the location of your data, is governed by the "data processing terms" mandated by GDPR. This should be an attachment to your contract. We have several locations, not really dependent on the domain itself. But yes, there are servers in Canada and yours is likely there.