Questions?

Hello everyone,

I am a support agent working for the XTM International Ltd., and we have an integration with the XTRF system though we do not know its thorough functioning, as we have never needed to test anything there directly. For the purpose of resolving an issue for one of our clients, I need to create a full-fledged project in XTRF. I already did so by creating a project and assigning a vendor thereto. The project was successfully created in the XTM tool. However, when accessing the Job as a given Vendor is a Vendor portal, I still do not seem to figure out how to open up this project in XTM translation environment. On the client's instance, a given file can be accessed directly on the XTRF level:

However, I do not have such a possibility:

Would you be able to help me on this? Please, let me know if you need any more information.

Kind regards,

Damian Rozmiarkowski

Support Agent

XTM International Ltd.

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Kind regards,

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