Questions?
They are answered by the XTRF community and our experts
Smart process template for interpreting jobs?
I try to build a process for a service "conference interpreting", in up to 10 languages.
Every language combination is covered by 2 linguists, so I need two jobs. Any idea?
Notifications - deactivate templates
In Notifications - Templates - there is an option to select and deactivate templates.
But it does not seem to do anything, e.g. templates remain active
I'm also not able do deactivate a template when I open the template itself for editing.
Sorting in project view
When I create a View in Projects, it is sorted correctly initially.
Afterwards, when I sort it by Project ID in ascending order and then back to descending order, the order of the projects is incorrect, e.g. it's sorted by the first digit .
This seems to be irreversible.
MemoQ 9.10 - XTRF does not insert Proofreader in MemoQ projects and does not update provider changes in MemoQ.
XTRF only includes the translator in the MemoQ project when setting up the project in MemoQ. The proof reader is not included and MemoQ also does not update if the provider is changed.
Is this a problem because we are using MemoQ 9.10?
Volume of words/hours worked by each of the PMs
Hello!
We are trying to get a view or report on the volume of words/hours worked by each of the PMs on their assigned projects.
Specifically we need the following fields from the Receivables panel:
We can't find in any of the forms where these fields are located in order to select them. Could you please tell us where can we look for them?
Properly classifying Revenue vs Expenses in Quickbooks Online
Our accountant requested an update within the integration of XTRF and Quickbooks Online to properly send revenues to an income account and expenses to an expense account. Currently XTRF automatically selects the same account for both income and expense: “XTRF account”.
Fixing this will help us automate a lot of steps in Quickbooks that we are having to perform manually.
Has anyone created a macro to update the Project/Account/Sales Managers?
I'm hoping to be able to change the Project Manger (and/or account manager, sales manager, project coordinator) through a macro and trigger it via api. Has anyone done this? Does this seem doable? Thanks!
Can you create an external list of vendors to invite to a job via API?
We've been trying to figure out how we want to invite vendors to a job via the API and have been following this thread... https://xtrf.userecho.com/en/communities/8/topics/2164-can-you-select-vendors-through-api
Here's a similar question, but from a different angle.
Can I (or has anyone already done this??) create a dynamic external list of vendors with their XTRF IDs, and then use this list to invite them to new XTRF projects? So rather than create a vendor selection rule that is based off of XTRF filters, create a list that the rule pulls and executes upon? If this is possible, I assume it would have to be a macro, so, where/how would you execute this macro?
Any thoughts? Thanks!
Changing the client in a Smart Project using a Groovy macro only seems to work partially
When using the setCustomerInternal method to change the client in a Smart Project, it only seems to work partially. The new client is shown in project views and also when using the getCustomer method, yet there is one part of the project where it still shows the old client from before the change:
This makes me wonder if we are doing something wrong or are forgetting something. The same issue occurs when changing the client reference number using the setCustomerProjectNumber method.
In addition, after changing the client, we are presented with the following error when trying to update the client notes field you can see in the screenshot above:
Does anyone have any ideas about how to solve this issue? We would like to be able to change the client for existing Smart Projects using a Groovy Macro, because the XTRF UI does not offer this option.
API: how to create a directory structure when uploading files?
I have a number of files with the same file name - only their respective directory names are different. Is there a way to include this path when uploading the files and creating a Classic Project through the API?
I know it's possible in the UI when uploading a zip file and ticking the 'unzip file' box. The folder structure inside the zip will be recreated in XTRF.
Any ideas on how to do something similar through the API?
Customer support service by UserEcho