The Questions & Answers forum is not supported by XTRF anymore. Please address all your questions to the XTRF Support.

Calculate start date in XTRF API
Hi,
I want to create projects with the XTRF API. I have taken an existing project and read out the project details with https://Xxx.xxxx.xxxx/home-api/projects/3738. I get as start date the value 1673433060000 and as delivery date 1673539200000. how to convert the values to a normal date format. The real start date is 11.01.2023 11:31 CET.

QuickBooks Online Sync issues
Hi all - we have been a client of xtrf since 2012 - one of the first clients for them.Since that time, we have built out the financial side of our company around the QBO/XTRF sync. I understand that bugs happen over time, no issues there but in June of last year the sync stopped working. Our entire financial system basically blew up. The vendor portal is wrong causing HUGE confusion amongst our linguists and added time/work for our internal staff. We are effectively at this point having to maintain two sets of books. I have put in numerous tickets, reached out to everyone I know (I know a bunch over there given how long we have been using the system) and no one, I mean NO ONE is able to give me any answer other than we are looking into it and will get back to you. I am absolutely floored by this situation. I am not one to take to the internet to talk trash about anyone or any company but I truly am at my wits end here. I have no other recourse except to turn to the outside world to see if my story resonates with anyone else. Has this been an issue for anyone else? I know things take time but this feels ridiculous and, honestly, like we are being taken advantage of because we have little to no recourse to fix the problem at hand. Any similar stories or suggestions as to how we can move forward here (other than switching to another provider) would be greatly greatly appreciated and welcomed. Thanks much.

How to hide information
Hello
We need to have a Tender module in XTRF to register all information related to Tenders.
And what's more, we would need this module to be hidden from some users groups as the Oportunities, Quotes or Invoce module
Would this be posible? Do you have any future plan to develop this?
Does anyone else have the same need?
Thanks
Laura

Branch logo/image tag in document template theme
I am not able to find an XTRF tag to insert the branch logo in document template themes, I can only find the branding image tag, but seeing we have several branches with different logos I want to be able to target those.
Has anyone else run into this before, and can help me on my way?:) Thank you.

XTRF Quote / Project / Invoice templates
Hi,
I'm looking for recommendations and experiences in customising XTRF Quote / Project / Invoice templates.
As far as I know, BIRT 2 and 4 can only be modified by XTRF and OpenPDF is the only format that can be modified by the user company, is that correct?
We have been working to customise OpenPDF templates and have had some success, i.e. templates that are working, but could do with more tweaks - but overall we have found it quite difficult.
Is there anyone out there / can you recommend someone who is fully familiar with Java, Velocity and OpenPDF and would be interested in doing some programming for us?
Or would you recommend that we go directly with the XTRF Customisation Team? Your experiences would be very much appreciated!
Many thanks and all the best,
Christiane

Tracking commissions
Hello,
We offer a system of awarding finder's fees to our vendors and other people who bring in new business. Can XTRF help us track these commissions automatically as a percentage of each invoice? The only solutions we can think of is to create an additional Commission job for such projects and calculate the percentage manually. I'm sure there's a better way than this clunky workaround!
Thanks,
Grigori

Keep a single XTRF vendor profile for multiple agencies
As a vendor for multiple agencies using XTRF, is it possible to keep a single XTRF vendor profile?
I work freelance for several agencies which use XTRF for their vendor's profile platform. Is there a way to connect/link all my vendor profiles to a single XTRF account so I can update them all at once and avoid duplicates and wrong info?

XTRF API - Adding Receivables to a Project
Is there any documentation that explains each property in the API Request aside from the Swagger API Docs for XTRF?
Below is the sample Request Body for adding receivables to a project, however, I need to know what kind of arguments to be passed to each of them as there is no explanation provided in the XTRF API Docs.
Also, I need to know which are mandatory fields in these API endpoints.
Any help is highly appreciated. TIA.
Example:
1. id - is this the project ID or something else?
2. languageCombinationIdNumber - cannot find it somewhere in the XTRF Interface
3. type - where should this come from?
4. calculationUnitId - where should this come from? (Not available in the dictionaries)
5. taskId - where should this come from? (Not available in the dictionaries)
{
"id": 0,
"jobTypeId": 0,
"languageCombination": {
"sourceLanguageId": 0,
"targetLanguageId": 0
},
"languageCombinationIdNumber": "string",
"rateOrigin": "PRICE_PROFILE",
"currencyId": 0,
"total": 0,
"invoiceId": "string",
"type": "SIMPLE",
"calculationUnitId": 0,
"ignoreMinimumCharge": true,
"minimumCharge": 0,
"description": "string",
"rate": 0,
"quantity": 0,
"taskId": 0,
"catLogFile": {
"name": "string",
"url": "string",
"content": "string",
"token": "string"
}
}

is there a way to get the activities list of the parent task of my selected activity ?
is there any possible way to search the parent task of my selected activty for a certain activity type using macro ?
not sure if activity.task.activities is the right approach for this, any ideas ?

Filter vendors by holidays and import to Google Sheets
Hi, I'm looking for a way to filter vendors that are off today. The closest solution I found so far is via "Availability by Productivity as Text", showing 100% for a vendor that is off or fully occupied.
My issue is, when I try to import this view to Google Sheets using the XTRF add-on, I get these kinds of strings for the "Availability by Productivity as Text" column:
{jobsDetailsUrl=https:/allintranslations.s.xtrf.eu/home-api/availability/providers/2/for/${time}, numberOfDays=14.0, timeWindowStart=30-Oct-2022, days=[Ljava.lang.Object;@6e9f500b, timeWindowEnd=15-Nov-2022}
Instead of the kind of values I get if I export CSV manually: 31-Oct-2022 / 0%
Any clues are appreciated!
Customer support service by UserEcho