Questions?

Hello, I would like to know if there is a way of multiple files selection, in the Workflow Directories?

If we have multiple files in the Task, and we need to remove them, is there a way to select them all, instead of selecting every file separately?

Regards,

Monika

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We just came across a few items where we needed to update archived projects (to add files, to add feedback...). Awhile ago there was some mention of adding a de-archive option for smart projects. (https://xtrf.userecho.com/communities/8/topics/1380-adding-new-files-to-an-archived-project)

Any thoughts here? This would be a useful addition. I don't even think we'd need to have the files de-archived, but allowing us to update some project data and add updated files ourselves would be very useful.

Thanks!

I'm working for BeLazy where we integrate, for example, XTRF systems with other XTRF systems. We have the use case of the Memsource integrated projects, where a vendor receives more than one task (translation, review) for each project. In Memsource every project is clearly identified by a URL. When we tried to create an XTRF project with Memsource integration, in the home portal it's fairly simple to open the project in Memsource, yet in the vendor portal we did not find the related information.

How do, how can vendors know which projects are in Memsource and which are not? And how do they know where to look in Memsource? Is it just the naming convention, or is there any other connection between the vendor portal and the Memsource instance? If it is just the naming convention, can we assume that everyone keeps the job ID there?

We'd love to implement it but are currently 1) slogging through how feasible it is and 2) how stable it is. 

Any experience out there?

Thanks!

Is it possible to have a document word count displayed in the Quotes view when a document is received from a customer through the Customer Portal? We know that XTRF has already calculated this, as the word count is displayed to the customer before clicking 'Launch Project'. I know that the CAT tool calculates the total and weighted word count after the quote is converted into a project, but it would be handy to have the total word count visible also at the earlier stage when the request is first received.

Hello,

We are experiencing an error when creating a task for a project. Can you help me solving it, please?

We have seen the new Chat functionality which pleases us a lot, and I think everyone here is pleased as well as it is a long awaited feature.

There is a problem though, the only way to enable the chat is through the Home Portal. It is also not possible to enable the chat later on, when the project is already created. This seems like a strange design choice as we live in an API first and modular software world.

We create loads of projects through the API and are therefore unable to enjoy the chat.

I have asked this question on the XTRF Help Center as well, this is their response: 'we are considering such an option in the future version of the chat but at the moment I'm not able to provide any details on when this would be implemented.'

So I would like to know if more of the XTRF users are in need of a way to enable the chat through the API. Please let me know and maybe the development of this feature can be speed up.

We created a custom field called "Review Invoicing Notes."  This field lives on the client record, but it also shows up on project pages.  We just noticed that a project manager tried updating the field on a project.  However, that doesn't update the field on the customer record.  Would there be a way to either make this update on its own or make it so the field isn't editable on the project page?

We are looking to use the Feedback function in XTRF to record client complaints. Is it possible to invite the translators who were involved in the project to enter a response directly into the Feedback form? The reason I would like to do this is to give the translators the opportunity to defend their work or admit their mistake or provide any other type of response. It would be nice to have this stored together with the complaint, for future reference.