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Having word count displayed in the Quotes view
Eoin Ó Droighneáin 4 years ago
in Home Portal / Classic Projects
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updated by Martyna Pałasz (XTRF Deployment & Training Specialist) 3 years ago •
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Is it possible to have a document word count displayed in the Quotes view when a document is received from a customer through the Customer Portal? We know that XTRF has already calculated this, as the word count is displayed to the customer before clicking 'Launch Project'. I know that the CAT tool calculates the total and weighted word count after the quote is converted into a project, but it would be handy to have the total word count visible also at the earlier stage when the request is first received.
Customer support service by UserEcho
Dear Eoin system can calculate wordcount from CAT tool before converting into project, during the quote phase. You need to set workflow accordingly:
If you would like to see exactly what the client sees in the client portal then we will be able to create a custom column for you. Please contact our helpdesk or your customer success manager.