XTRF continually archives old canceled projects...
Something that I just realized. We frequently clean up the archived quotes and project files on our server. I've noticed that we have a lot of old projects that keep getting re-archived. For awhile I've assumed that it was because PMs were opening and adjusting these files. But I decided to look into it and it turns out that XTRF seems to continually re-archive old canceled projects if there is still an open ("Started") job in the workflow. (This is for Smart Projects, I haven't checked for Classic).
I'm going to start informing our PMs that to cancel your project you also need to make sure all jobs are canceled as well. Has anyone seen this? Is there a reason for this that I don't see or is this a bug/fluke?
Customer support service by UserEcho
By the way, we realized that the ability to have jobs open on canceled projects actually makes sense. In the case that you have a project that needs to be canceled but you still need to generate invoices for vendors who may have done the work. The confusing part is why it keeps re-archiving the files. But we'll address that by closing all jobs. :)