Questions?

Hello,

We are trying to configure our settings for sending Availability Requests to translators.

While testing, we are able to send the request and the email that is sent looks like it has been sent by the PM who is managing the project, but when the translator confirms the job and the job is assigned (we used the cheapest at deadline strategy for testing), the email sent to translator that `they have been selected for the project` seems like it is sent by another PM. 

We would like the configure this to make it seem that the confirmation email is sent by the same PM who is actually managing project, not anyone else.

I couldn't find a place in settings where I can change this. Can you please point me in the right direction?

Looking forward to hearing from you.

Hi everyone,

I am trying to create a Dashboard (Classic) view. I would like to modify the Filter options, and add additional filters in my View.

According to XTRF Knowledge Base, there should be a Filter Tab

https://knowledgebase.xtrf.eu/display/XTRFHelp/Dashboard+-+Opened+Projects#expand-ClicktoReadaboutSearchCriteriaProperties

However, it seems that Tab is gone in my XTRF (I am administrator, so I don't think it's a question of rights).

Can anyone let me know if this function has been removed from XTRF (so the available help is not correct), or is there some mysterious setting I should be looking at?

Thanks in advance!

Sonia

hello, some of our XTRF users can't generate anymore PDFs for POs, quotes... This started 2 days ago and it not experienced by the entire team. We all use Chrome as a browser, same version. It seems that the PDFs could be generated in Firefox with no issues. However, our team likes Chrome - do you have any idea what could be the settings affecting this? Or anything else... Thank you!

Dear All,

Do you know the variable name for the Client PO Number for customer invoice BIRT Template?

Thanks.

Thierry

Hello again everyone,

We want to customize the "When quote is sent to client for approval" notification email (Classic Projects) so that it checks whether that customer has overdue invoices and their amount to add a custom text like (Please take care of the following overdue invoices).

The way we tried to go about it was:

#set($c = $utils.unwrap($quote).getCustomer())

#foreach($f in $c.getInvoices()))

#if ($f.isOverdue())

$overdue="TRUE"

//Print table with invoice information

#end

#end

However, we do not seem to be getting the set of customer invoices with $c.getInvoices(). I think it has something to do with the fact that the first line gives us a snapshot of the customer instead of the actual object, but maybe I am wrong. Does anyone have any clue how to approach this?

Is it possible to assign different task workflows to a project workflow,

e.g. task = translation + another task = desktop publishing

Hi, all,

Right now, when I create a bundle and set it up to only support a certain file category at input (Log, for example), I can still upload files, place them in another category and route them to this new bundle, which theoretically does not support that category.

Similarly, if I set up all bundles in a way that a certain category is supported only by one bundle, I can still freely route any category to any bundle at input.

Am I missing something?

Hello all, I was thinking I could change the workflow once a quote became a project, even if I had jobs in the Quote phase. I know I have done it in the past, but now I'm not able to do so, without making all previous jobs in the Quote phase reverted back to Open status. Is this a recent change?

Thank you in advance, Mindy

I am interested, please advice

Hi!

In the workflow definition I have 1 languagecombination related receivable, witch generates automatically the corresponding job payable.

And I have several language-independant receivables, and I can not assign the corresponding job payable. Is there a solution?

Thanks