Questions?
They are answered by the XTRF community and our experts
Evaluations set by providers?
is there any way to request to one provider of a workflow evaluate another previous workflow job??
For example: asking the revisor to insert the evaluation of the translator?
Thanks
Laura
Number of files in a bundle
Hello,
It would be great to have some kind of statistics that would show the number of files uploaded into a bundle, either by a PM or by a vendor. Once you're dealing with more than 20, 50, 100 source files it's easy to loose the track of how many of them were imported successfully to XTRF or whether the vendor remembered to upload them all thorough the portal. Right now there's no way to display that value even though it's possible to check how many pages/words/kb a file has. Having the extra value with number of files visible somewhere inside the bundle, i.e. next to "size" column would be very helpful.
I'm aware that there are workarounds to check the number of files but they require additional and unnecessary workload. Also, having the summary of the number of files in a bundle is basics and should be easily accessible.
Job types used in Receivables
Hello,
how would you get a list of the job types used in Receivables?
This job type:
Recalculate Payables in Classic Projects
I would like to ask if there could be a way to recalculate Payables, the same way that Receivables can be recalculated in classic projects?
Right now the only way to update Payables to reflect changes in the provider's price profile is to remove and add again Payables. But if there is such functionality for recalculating Receivables (on the project level), why can't there be a possibility to recalculate Payables on a Job level?
Multiple change TM Rates for every CAT tool
Hello everyone,
I would like to change the TM Rates for several Providers, for all CAT tools, but only for some Price Profiles (the names of which are standardized).
There is an option in Multiple Change in the Provider module, but that only changes percentages for the Other CAT tool. Also, it does not let me select the price profiles I want to change.
Did you have this issue? How did you approach it?
Many thanks in advance!
Best regards,
Krisztián
Is it possible for multilanguage projects automatically add the same payables for every language combination?
We have a project with more than 40 language combinations and the amount of payables is the same for every combination. Can we add this payable for all the language combinations at once?
Quantity from the payables in the providers requests
When sending availability requests, I would like the Payables quantity to be added automatically in the e-mail sent.
I tried several options but none of them seem to work (Yellow section)...
Can you help ? :)
Having word count displayed in the Quotes view
Is it possible to have a document word count displayed in the Quotes view when a document is received from a customer through the Customer Portal? We know that XTRF has already calculated this, as the word count is displayed to the customer before clicking 'Launch Project'. I know that the CAT tool calculates the total and weighted word count after the quote is converted into a project, but it would be handy to have the total word count visible also at the earlier stage when the request is first received.
Error when creating a task
Hello,
We are experiencing an error when creating a task for a project. Can you help me solving it, please?
Can translators respond to Feedback?
We are looking to use the Feedback function in XTRF to record client complaints. Is it possible to invite the translators who were involved in the project to enter a response directly into the Feedback form? The reason I would like to do this is to give the translators the opportunity to defend their work or admit their mistake or provide any other type of response. It would be nice to have this stored together with the complaint, for future reference.
Customer support service by UserEcho