Questions?

They are answered by the XTRF community and our experts

0
Answered

Custom templates modification (BIRT 4)

Michal 7 years ago in Home Portal updated by mark 6 years ago 9

Hi,

is there anybody who customized templates (invoice or any other) on their own? If so, how did you look up names of data fields you are displaying in the report?

In the past, we used to be able to switch UI language to "XX_ localization" which was displaing codenames.

Thanks

Michal

0
Answered

projects

Amado Translations 7 years ago in Home Portal updated by mark 7 years ago 8

hi!


1. can you please check why can i make only smart projects?

2. why can't i delete them? (i am testing the system and need to delete some of projects)

3. i am testing how the project creation works, and i haven't this window when making the project:

  1. In the Select Client Price Profile pop-up window find client with a price profile you are interested in:
    • You can select a price profile from a list on the right-hand side.
    • If you have a lot of entries on your Client Price Profile list, you can use the search on the left-hand side to narrow the displayed entries.
  2. When you select the required price profile the Select Client Price Profile pop-up window closes and the data are provided in the Client field and the Client Price Profile section.

4. why when adding the project from EN to 4 languages (RU, LT, LV, ET), i can add only one translator? I need to add 4 different translators for each subproject.


5. i can't find where to add prices of each language pair (client is with added price profile and i think it should be automatically set after adding word count, no? 


thanks, waiting for your answers.


Answer

Hello!

The place where you can learn all the basics of the Smart Project Management is our XTRF Academy

https://xtrf.userecho.com/forums/10-xtrf-academy/categories/62-xtrf-academy-basic-level-guides/topics/

The most information about it you will be able to find under Guide to Project Management tab.

There is also a lot more information there, in which you will find the answers to all your questions and more

Best regards,
Bartosz

0

Adding more recipients to the job assignment mail

ahmed 7 years ago updated by Marek Joniec (XTRF Product Manager) 7 years ago 3

Is it possible to add more than one recipient to the job assignment notification mail? 


For example : I want to send a job to a vendor while adding alias mail in the CC in addition to the project manager mail.

0
Answered

Is it possible to add a new status to the Projects section?

PMs 7 years ago in Home Portal updated by Mikołaj Pastuszko 7 years ago 3

 There are some tasks that can be done after the project is closed and that do not match with the option available now.

0
Answered

How to show client/vendor VAT and complete address on invoices

PManca 7 years ago updated 7 years ago 4

Hello,

we're new to XTRF and it looks like vendor invoices submitted through the portal and client invoices created in XTRF do not show vendor/client VAT number and complete address. Where can we configure this setting so that the complete details are visible?

0
Answered

how to add GBP currency

Karolina Suliokiene 7 years ago updated by Bartosz Gumuła (XTRF Solution Architect) 7 years ago 5

how to add GBP currency to vendors and clients

0
Answered

Custom Fields in Feeback Report

Hello,


regarding the Customer Feedback section, we miss two important fields, let's name them as Importance and Type:


Importance: to categoryze the importance of the Client Complaint as low, medium or high.

Type: to clasify the client complaint as a Grammar, Terminology or Style issue.


BUT, we've just realized we can not create Custom Fields at Feedback Report scope.


Would there be other solution?


Would someone find these fields usefull?


Thanks


Laura



0

Anyone here going to the ALC Unconference this weekend?

mark 7 years ago 0

I'll be there. Love to chat!

0
Answered

Vendor Productivity field values

Popie Matsouka TG 7 years ago in Home Portal / Classic Projects updated by Mikołaj Pastuszko 7 years ago 2

Hello!

does anyone know how I could change the "Vendor Productivity" field values in System Values : Advanced > Job Types, for Translation or Editing etc? It seems the "basic" job types are un-editable, whereas the rest are fine.

Thanks in advance!

Popie

Answer
Mikołaj Pastuszko 7 years ago

Dear Popie,

This issue was fixed in our newest version of XTRF.

To upgrade your software please go ahead and contact our Service Desk with that request!


I hope it helps!

Best regards,
Bartosz

0
Answered

Export as Unicode text

Ádám Csillag 7 years ago in Home Portal updated by Jussi Rautio 7 years ago 9

Hi, we'd like to be able to export views as Unicode text to avoid CSV character corruption issues.