The Questions & Answers forum is not supported by XTRF anymore. Please address all your questions to the XTRF Support.

0
Answered

Custom Invoice Numbering for Client

mark 7 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 2

I have a client that wants to have invoicing numbering that match their project numbering. They only have a single project per invoice. 


1) Any downside to doing this? It shouldn't be an issue for our accounting system.


2) How do I customize this in XTRF? Is this an easy change that I can do? Do I need a custom modification?


Thanks.

0
Answered

Can I query non conformities with the resource involved all in one query?

Berber 7 years ago in Something Else updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 1

I can query only now the nonconformities we have had with the project involved, but I like to query a report with all the resource who have had a non conformity or client complaint in one-go, is this possible?

0
Answered

Multiple surcharges/discounts in Task Multiple Change

Hi,


We have created a Quote in about 20 languages. For this client a discount is applied by default (based on the volume from the previous year). After creating the quote it is decided to give a special discount for this specific project. Is there an easier way to apply this to all 20 languages than to do this manually for each language?


In the Task multiple change there is an option to overwrite the discount/surcharge, but when I use this it clears the default volume discount so you cannot set this to multiple values it seems...


Let me know if I'm missing something!

0
Answered

Language pair in opened projects

Authorwave 7 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 1

Hi all,

We try to insert the language pair in an opened project but the source language is locked, therefore we are not allowed to choose it. However, we can choose the target language.

 Is it possible to change the settings and be able to choose the source language as well?

0
Answered

How can I get a list of approved quotes that have not yet been converted into a project?

Thijs Senten 7 years ago in Home Portal updated 7 years ago 6

More specifically: how can I set this as a filtered view, so that I can add a dashboard widget with the sum of the value of these quotes?

0
Answered

2 Vendor Email Questions - how to export vendor email addresses and how to create a vendor mailing list...

mark 7 years ago updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 6

I'm trying to send an email to a number of my vendors. I created a view that I wanted to export to use as a mailing list, but now I realize that I can't add "Email" as a column in my vendor view. Is this not possible?


Related question... If I can't export email addresses, could I use the 'mailing list' feature to email within XTRF? I've never used it but I can't find any information on this feature in the knowledge base.


Thanks for the assistance!

0
Answered

XTRF at GALA

Angelo 7 years ago in Something Else updated by Łukasz Kaleta (Senior Customer Success Manager) 7 years ago 3

Why wasn't XTRF at GALA in Boston this year? I was looking forward to saying hi to the team!

0
Under review

If a project has several jobs and deadlines under the same language pair...

If a project has several jobs and deadlines under the same language pair, how and where do we add those dates?

What we definitely will need is to be able to enter more than one client-side deadline under each language pair, since some of our projects have batches of files that come from the client one after the other, and where each batch has its own deadline. Those deadlines are of course not the same as the vendor-side deadlines. Would you then add a dummy-step at the end of the process and call that “client-side deadline”?

0
Answered

User just for report (not using XTRF)

alina chiteala 7 years ago in Something Else updated by Jussi Rautio 7 years ago 10

Hi, 


I need a thing which I do not know how it can be done, but I do hope you can find a solution, 

I need to add a list o people, which will not be users of the software. 

I just need to be able to link data to them. 

Meaning I create X project, I want the project manager to be X user and not me. 

The user will not be allowed access to XTRF. 

Can this be done?

0
Answered

Margin 1 and 2

Åsa H 7 years ago in Home Portal / Smart Projects updated 7 years ago 2

We work in Smart projects.

To be able to measure costs, we have added our PM:s as "vendors" (Linked with users) and add a cost for project management for each project. This means that the calculated magin in xtrf includes both internal and external costs. Now we are looking for a way to create a report for the margin after external costs only, as well as one after external and internal costs. That is, Margin 1 and 2.

Any suggestions to how we could do this?