Questions?
They are answered by the XTRF community and our experts
INVOICES NOTES
In Invoicing View, more specifically in the "Invoice Note" column, I can't see the notes added to the invoices. How can I see them? Thank you.
How can we deactivate receiving e-mails for all xtrf topics?
How can we deactivate receiving e-mails for all xtrf topics? After I posted one topic, I keep receiving all answers to all topics. Thank you.
Hello Sofia,
I believe you can set in detail which notifications you want to receive in your profile in User Echo right below the main XTRF panel (upper right corner):
Vendors can't see/edit their Minimum Charge?
Hi all,
Vendors are confused regarding how they can enter or edit their standard Minimum Charge.
Our Vendor Manager can fill in this value on their behalf, but it seems that the field is not shown correctly in the Vendor Portal.
Is this intentional or a bug? It seems inconsistent that some rates are editable, but others are not even shown. To take the workload off the Vendor Manager, it would be useful if all price data was editable for the vendor (subject to approval of course).
I/O error while copying invoice file
Hi,
We had a couple of vendors asking about an error message they get when trying to create a new invoice. Please note the screenshot below:
What does it mean? Everything seems okay on our end, and there is no mention of this in the Knowledge Base.
Thanks!
Integration with Trados - How do you use it?
We saw that we can integrate XTRF with our Trados version. However, I noticed that there are some issues. We can only integrate local Trados (we have Groupshare on Cloud) and that the integration works only for classic projects, something that means we would still need to individually assign receivables and payables since the system (with classic projects) doesn't assign them automatically. Can you please share your experience with Trados integration into your XTRF system? What do you use it for?
[Rather trivial] How do you read "LISA"?
Dear English language enthusiasts!
I'm making a short tutorial about LISA vendor evaluation and have this rather trivial doubt.
Should I pronounce "LISA" just like a name (as in Lisa Simpson) or rather ['laɪsə] - because it's clearly not a name?
Thanks a lot :)
Set Office by API?
I have been working on an API integration and I have looked all over the documentation and all I see in the API is in the Customer API it allows one to list the offices, but it doesn't allow you to set a parent office ID or anything when you are creating a new Customer from the Home Portal API. Does anyone know if I am missing something and there is some way to set parent office of new or existing customers?
when I have a multilingual project I still can add only one freelancer for all these languages. How to add a freelancer per language?
when I have a multilingual project I still can add only one freelancer for all these languages. How to add a freelancer per language?
Please study our Basic Guide to Project Management. What you are asking about is explained in the clip about Job Splitting.
Adding items to invoice
When we add items to an invoice with the button (add an item for each receivable) we expect that all the discounts will be used within the invoice items. In stead the discount is set to 0%. Could you explain why this is?
You can apply the discounts on several levels.
If you applied it on the Total Agreed of the Task, it will not be visible on the invoice items, if you use the option [add an item for each task receivable].
If you, however discount a particular item (let's say Translation, but not Proofreading), using this option to create invoice items makes sense and the discounts should be visible.
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