Under review

How to add a Service Level Agreement (SLA) in the vendor portal and automate the process?

Jan Hinrichs 3 years ago in Vendor Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 3 years ago 1

Accept-ToS-option is in the signup process but won't show up in the the vendor portal. 

My questions: 

What is the aim of these ToS? Any template available?

Is there a way to upload a SLA to XTRF and force vendors to sign/accept it during sign up?

Ideally we would like to have people agreeing to a SLA during sign up and then have this stored on their profile. 

Anyone with a good working automated process for this here?