0
Answered
How to show client/vendor VAT and complete address on invoices
Hello,
we're new to XTRF and it looks like vendor invoices submitted through the portal and client invoices created in XTRF do not show vendor/client VAT number and complete address. Where can we configure this setting so that the complete details are visible?
Customer support service by UserEcho
Have you checked our guides to client and vendor management, and invoicing?
I would think it is explained there:
https://xtrf.userecho.com/forums/10-xtrf-academy/topics/244-guide-to-invoicing/
http://xtrf.userecho.com/topics/230-guide-to-client-management/
http://xtrf.userecho.com/topics/231-guide-to-vendor-management/
Hi Lukasz,
yes, we checked all the guides and the configuration settings but cannot find a way to have these details showing on the invoice. By the way, the invoices appearing in the tutorial videos also only show customer's name and (incomplete) address - street but not city nor country, and no customer VAT nr. Can you please advise?
It turns out this is a known issue in that version and it has been fixed in the upcoming one to be released later in February.
I think we can update the two English templates that you mention: vendor account statement and client invoice, that is.
Unless you are OK with waiting a bit more for the system upgrade?
Hi Lukasz, it would be great if you could update the templates since we now have to edit manually each invoice.
Thanks!