Questions?

They are answered by the XTRF community and our experts

0
Answered

Custom templates modification (BIRT 4)

Michal 6 years ago in Home Portal updated by mark 6 years ago 9

Hi,

is there anybody who customized templates (invoice or any other) on their own? If so, how did you look up names of data fields you are displaying in the report?

In the past, we used to be able to switch UI language to "XX_ localization" which was displaing codenames.

Thanks

Michal

0
Answered

projects

Amado Translations 6 years ago in Home Portal updated by mark 6 years ago 8

hi!


1. can you please check why can i make only smart projects?

2. why can't i delete them? (i am testing the system and need to delete some of projects)

3. i am testing how the project creation works, and i haven't this window when making the project:

  1. In the Select Client Price Profile pop-up window find client with a price profile you are interested in:
    • You can select a price profile from a list on the right-hand side.
    • If you have a lot of entries on your Client Price Profile list, you can use the search on the left-hand side to narrow the displayed entries.
  2. When you select the required price profile the Select Client Price Profile pop-up window closes and the data are provided in the Client field and the Client Price Profile section.

4. why when adding the project from EN to 4 languages (RU, LT, LV, ET), i can add only one translator? I need to add 4 different translators for each subproject.


5. i can't find where to add prices of each language pair (client is with added price profile and i think it should be automatically set after adding word count, no? 


thanks, waiting for your answers.


Answer

Hello!

The place where you can learn all the basics of the Smart Project Management is our XTRF Academy

https://xtrf.userecho.com/forums/10-xtrf-academy/categories/62-xtrf-academy-basic-level-guides/topics/

The most information about it you will be able to find under Guide to Project Management tab.

There is also a lot more information there, in which you will find the answers to all your questions and more

Best regards,
Bartosz

0
Answered

Is it possible to add a new status to the Projects section?

PMs 6 years ago in Home Portal updated by Mikołaj Pastuszko 6 years ago 3

 There are some tasks that can be done after the project is closed and that do not match with the option available now.

0
Answered

Custom Fields in Feeback Report

Hello,


regarding the Customer Feedback section, we miss two important fields, let's name them as Importance and Type:


Importance: to categoryze the importance of the Client Complaint as low, medium or high.

Type: to clasify the client complaint as a Grammar, Terminology or Style issue.


BUT, we've just realized we can not create Custom Fields at Feedback Report scope.


Would there be other solution?


Would someone find these fields usefull?


Thanks


Laura



0
Answered

Vendor Productivity field values

Popie Matsouka TG 6 years ago in Home Portal / Classic Projects updated by Mikołaj Pastuszko 6 years ago 2

Hello!

does anyone know how I could change the "Vendor Productivity" field values in System Values : Advanced > Job Types, for Translation or Editing etc? It seems the "basic" job types are un-editable, whereas the rest are fine.

Thanks in advance!

Popie

Answer
Mikołaj Pastuszko 6 years ago

Dear Popie,

This issue was fixed in our newest version of XTRF.

To upgrade your software please go ahead and contact our Service Desk with that request!


I hope it helps!

Best regards,
Bartosz

0
Answered

Export as Unicode text

Ádám Csillag 6 years ago in Home Portal updated by Jussi Rautio 6 years ago 9

Hi, we'd like to be able to export views as Unicode text to avoid CSV character corruption issues.

0
Answered

No options on the left-side bar on the main page for the last few hours

Cenk Kemal Haznaci 6 years ago in Home Portal updated 6 years ago 2

I have just started the day in Canada, and our team in Turkey reports to me that they cannot use XTRF for the last few hours. I checked and I get the same problem. Please see the screenshot below.


Image 527


Does anybody else experience the same problem?


Thanks

Answer

It seems like a very rare occurrence at the server's end. Your XTRF has been restarted. Everything back to normal.


In such cases, please refer to Helpdesk or your XTRF representative for quickest response. 

0
Under review

Getting Across Project Data in XTRF

It is a general question. We get regularly via the Across server multilingual translation projects. Actually, all the handling of the files and the allocation of tasks is done on the Across server, but we enter the data in XTRF manually again because we manage all our production information there. Has anyone the same situation and a better solution to avoid entering manually all admin data? We have a similar situation with a large client using SDL World server.

0
Answered

SAML and domain support

Jorge Villafuerte 6 years ago in Home Portal updated by Marcin Jakubowski 6 years ago 6

Do you have in your roadmap to support SAML or LDAP to integrate XTRF to a federated identity system?


Also do you have any plans to improve access rights table since it does not work really well when restricting permissions.