Questions?
They are answered by the XTRF community and our experts
Why my vendors who work in memoQ cannot download packages?
With the memoQ update of 7.8.169, a bug was fixed by Kilgray where vendors could download packages even when their work mode was set to "online (no packages)." The following message is shown in Vendor Portal: "XTRF could not download CAT Package. Try again or contact your Project Manager."
What should be done to fix the issue?
Please verify the above mentioned setting in memoQ and change it to either of the two: "packages only" or "both".
Upload Trados TQA report to LISA evaluation
Hi,
Is it possible (or planned) to upload a Trados TQA analysis to the LISA evaluation section? This would greatly boost our integration.
Regards,
Lennart
How to set files uploading options with Memsource integration?
Hi,
I would like to know how to set files uploading options in Xtrf/Memsource?If I could set them by default it would be even better.
Indeed, when I upload file through Xtrf (using the integration), I don't have the possibility to set these options, such as:
-Notes or master slides for powerpoints
-"Replace font" for Indesigns
etc...
Thank you for your help.
I believe the integration uses the master settings in your MS account, so if you set them there, they will be used. If, like us, you want to use different settings for different projects/clients, you need to use the Memsource templates and select them in your workflow (or set them in your workflow definitions if they are always the same for a given workflow).
This is for the integration with Classic Projects, by the way, as there is no integration with Smart Projects yet.
How we can link large size (500MB or bigger) deliverables to the relevant task in XTRF?
Is there any way we could upload large size (500MB or bigger) deliverables to the relevant task without them taking so much space?
Reason for Rejection with Description
Hello, I have a question: when the client rejects a Quote, there is a drop-down menu for "Reason for Rejection with Description". There are multiple options that you could choose to explain why the Quote was rejected. I am wondering what does it mean "Walked away" - does it refer to the client, who walked away? OR to the LSP that did not follow up? It's not clear enough how to understand it.
Thank you for your help!
Monika
When is project confirmation is sent to client
Hi, there is an event in Xtrf to send an email:
E-mail/Text Message to Client: When project confirmation is sent to client
When is this fired? Or is it only manually when you click on the edit and send button?
Assign invoice number/upload file for multiple invoice specifications
Hi,
Is there a way to add the same actual invoice (assign the number and upload the file) for several provider invoice specifications?
Sometimes a vendor sends an invoice for 6-7 specifications, and we have to go into each one, add the number and upload the same file many times. It would be more reasonable to select the specifications and have a button on top which would let us add a single invoice (number and file) for all of the selected specifications.
Modify Volume in a project
Can the Volume (source word) in "Project" be modified in e.g. page or any other value?
non confirmity ERROR WHEN SAVING
Every time when I update a client complaint or a non-confirmity in a task I almost always get an error message when I save the error.
Hello Berber,
Can you please address this issue to our Service Desk or alternatively, contact directly you Account Manager.
Thank you in advance.
Konrad
XTRF Team
What is the regex syntax to include a specific folder name when creating a bundle?
I have a folder structure which contains many subfolders, and in each folder the filename is the same, but I only need to import files that are in specific folders.
For example, consider if I had 3 folders called EN, DE and FR, and they all contained files named file.txt. So, I am looking to create a bundle that only finds file.txt when it is in the EN folder, The rest can be placed in the Remaining files bundle.
I can write a regex that finds file.txt, but I am having a problem figuring out the correct syntax to include the folder name.
Any ideas?
Jaime
Customer support service by UserEcho
