Questions?

Hi,

I was wondering if there is a direct link to the vendor registration page (/vendors/#/sign-up) for each language.

We are a Japanese company and usually people write their names in Japanese on contracts etc. But since they jump to the English vendor registration page, they all write their names in alphabet. We would like to avoid this by adding a link to our company's website that jumps directly to the Japanese version of the registration page. Maybe there is a prefix or so in the URL with the language code that would have them jump to the Japanese version?

I know you can change the language at the bottom right, but most translators also understand English and ignore this.

Hallo all,

let´s say we have issued a PO for 100 EUR to a vendor.

Can they issue an invoice with a 2% discount (e. g. for faster payment)? In other words, will their invoice be rejected if it doesn´t match exactly the PO amount?

Thanks,

Veit

Hello,

My question concerns automatic emails with PO sent to the providers. The email adresses are correct, by default the emails are sent to the linguists with the project manager in Cc. The PM receives the email but it does not reach the linguist. This is the case with some of the linguists not all of them. Can you please let me know what could be the reason?

Thank you.

Kindly see attached for reference.

This error pops up when a vendor tries to complete their registration.

How should I advise them?

Hello, is there a setting in XTRF that sends notifications when a translator adds a holiday in Vendor Portal?

I know how we can check their availability but I would like to receive a notification when they add a holiday so I know about their holiday beforehand and I wouldn't need to check their holidays in their profile every single time.

Thank you!

Hello,

I try to send an invitation to a vendor to complete the profile as a translator and I get this back:

Your message(s) did not reach intended recipients.

MESSAGE #1

FROM: xxxxxxx@xxxx.com

TO: xxxxxxx@xxxx.com

SUBJECT: "Complete your registration!"

CREATED AT: 2019-04-01 14:52:11.424

LAST ERROR: 554 5.7.1 <xxxxxxx@xxxxx.com> Relay access denied.

Any suggestions?

Thanks.

Hi there, 

we are setting up the software and we cannot find how to setup different rates for different vendors (4% INPS, -20% ritenuta d'acconto, +22% IVA). 

How are you dealing with this issue? 

Thank you in advance

Within the vendor portal a vendor can accept or reject a job offer, but I'm wondering if there's a way a vendor can indicate to us that they can no longer complete a job they accepted. Currently, they can email us outside of XTRF, but is there a way to do it in XTRF? There doesn't seem to be a button for this. Would the best option be for the vendor to leave a note for the project manager?

Is there a nice way to re-invite vendors to the Vendor portal? We are going live any day now and have several thousands of vendors. SOME of them have been invited to the vendor portal during our testing and learning period. Sounds dreadful to sort manually through all of them to find who has been invited and who hasn't. Maybe there is a way to find them quickly? Thank you very much in advance!