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Answered

Worklog: declare time for partial deliveries

Lennart Tondeleir 3 years ago in Vendor Portal updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 4

Hi,


Is it possible to declare time from the vendor portal when clicking 'I completed part of the job'? At the moment this is only possible in our instance when clicking Finish, but maybe this setting can be changed somewhere?


The time from the partial deliveries should be added to previous entries, ideally.


Regards,

Lennart

Answer

Answer
Answered

So, the answer is: it depends. It works like this if job is smart, ie. it is part of a Smart Project.

However, the Classic Projects do not support declaring time in partial finishing of jobs.

GOOD, I'M SATISFIED
Satisfaction mark by Lennart Tondeleir 2 years ago

Good question - I'd be interested as well.

Will be answered

Not exactly sure, which version you are on, but it should work in that way.

Clicking on partial finish button allows the vendor to declare time spent so far. Clicking that button or the actual finish one lets them review the time already added.

Since we only just went live, I suppose I am on the latest version. Unfortunately we only have this option when doing the final delivery, not for partial deliveries. When I get an answer from the service desk, I'll share it here!

Answer
Answered

So, the answer is: it depends. It works like this if job is smart, ie. it is part of a Smart Project.

However, the Classic Projects do not support declaring time in partial finishing of jobs.