Questions?

They are answered by the XTRF community and our experts

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Answered

Applying overall project discount

Emily Nash 2 years ago in Home Portal / Smart Projects updated by Cori Alcorn 2 years ago 8

Apologies if this has already been asked elsewhere, but is there anyway of applying a bulk discount to the total cost of a project rather than going through language by language?

I even tried setting a discount at client level in their price profile but it didn't have any affect on the quote when I created it.

If this isn't currently possible I think it would be good to vote on it as I believe many people would benefit from being able to apply an overall discount, especially on projects with over ten target languages.

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Answered

Multiple source languages in Smart Projects

Emily Nash 2 years ago in Home Portal / Smart Projects updated by mark 1 year ago 7

Is there a way of adding multiple source languages into a Smart Project for quotation purposes.

For example, I have a project with 18 target languages. The client requested translation from EN-US, however it works out more cost effective for them to translate into ES-ES and PT-PT first, before adapting the content from ES-ES to ES-419 and PT-PT to PT-BR.

I want to be able to show them in the same quote, as well as in the same project. Is there anyway that this can be done?

Alternatively, can this be done with Classic Projects?

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Answered

Placeholders for email templates

Katie Black 2 years ago in Home Portal / Smart Projects updated by Marek Joniec (XTRF Product Manager) 2 years ago 3

Good morning,

We would like to add the amount of total words and the client name in the email templates that we send to our linguists when sending a job offer. Could you please let me know how this could be done?

Thanks!

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Answered

What is Default TM Rates Type

I could not find an answer to this in What's on this page or the Forum. This field is found in the Price Profile of vendors, under Competencies & Rates. The options are Percentage or Fixed.

Answer

The field is Default TM Rates Type. It is found on Client Settings and Vendor Settings > Default Values. 


The default value is Percentage. 



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Answered

dividing word count on different linguists

a.fahmy 2 years ago in Home Portal / Smart Projects updated 2 years ago 4

Hi There


When we try and split a process what we mean is to divide the word count on 2 linguists or more, what happens is that the task is duplicated and all the vendors have the same word count which equals to the total word count of the project. this may result in wrong payable information at the end of the month. i guess we are not using the right option for our purpose, to summarize, if i have a 1 phase simple translation project with the word count of 1000 words, how can i create 2 jobs for 2 different linguists 500 words each?

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Answered

quote template

Marcela 2 years ago in Home Portal / Smart Projects updated 2 years ago 3

Hello! I was wondering if we can add information to our Quote template, such as deliverables, format of the files delivered, medium, etc. Thanks!

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Answered

Creation of project templates

Marcela 2 years ago in Home Portal / Smart Projects updated 2 years ago 8

Hello. I would like to know if it is possible to create templates for projects that always have the same settings. For example, we create multiple projects a day that have the same language pair, the same area of specialization and the same process flow. I have been duplicating them from old projects, but I was wondering if I can create a template that would help me with this. Thank you!

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Answered

Default calculation unit for a specific client

Katie 2 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 1

Hi all!


Our default calculation unit for job type "translation" is source word, but we have one client who we always charge by source page. Is there a way, either in the client profile, in a process template, or anywhere else, to always have the translation job default to source page for a specific client?


Thanks!

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Answered

Customising PO file name

office 2 years ago in Home Portal / Smart Projects updated 2 years ago 2

It would be great if we could customize the PO file name. We'd like it to match our previous naming convention (i.e. job number, the term 'Purchase order', provider name). Is there a way to do this or could you add this to your roadmap?

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Searching answer

How to automate the creation of folders

Rashad_Mamedov 2 years ago in Home Portal / Smart Projects updated by Dennis Rosenbaum 2 years ago 3

Good evening!

Is there a way to make an automatic creation of folder with the project in the client you choose?

Like I have a client named "Shell"

I just create a project choosing this client and on my local disc it creates a folder with the project name