The Questions & Answers forum is not supported by XTRF anymore. Please address all your questions to the XTRF Support.

CRM & EMAIL
Dear All,
I'm here to ask u if CRM module is still active and if there's a chance to use it for outgoing and ingoing email.
Thanks in advance.
BR,
Gae

XTRF issue (new profiles notifications)
Hi XTRF team,
I am just wondering if you can help with a XTRF issue.
For some reasons, I didn’t receive the notifications for 2 specific individuals who created their profiles.
I usually receive them, but I can’t figure them why I didn’t receive them for these 2 people..
Would you be able to help?
Tony

mass emails from CRM
I would like to know if there is a maximum number of e-mails that can be sent from the CRM simultaneosly.
Is there a limit before they get stopped or spammed from the server? Thank you

This largely depends on your server. Some services don't appreciate such actions. Free google account would figure it out quickly and block sending mass emails. But I assume you're not using a free acount.
XTRF makes no restrictions on its own.

Is it possible to merge different client invoices with no assigned invoice number?
We are currently implementing a new invoicing procedure and it would be interesting for us to have the possibility of merging two existing client invoices with no assigned number yet into one single invoice to be sent to the client.
This would allow us to have two different PMs on invoicing (hundreds of) tasks for the same client, that on the contrary needs one single invoice per month.
Any hints?

Adding weighted wordcount to purchase order
What is the correct wording to use to add the weighted wordcount to a BIRT4 template? I assume it should be something like activity.getTask().getWeightedQuantity()…

How do I add the status "in-house" to a vendor that was previously a freelancer?
Hello! We have a translator in our database that used to be a freelancer, but is now an in-house translator. Is there any way I can select this category in her profile? Thank you!

What is the best way to Backup the XTRF files?
Hi team,
What is the best way to backup the files from XTRF server? We don't use it in our server, we have a storage space in XTRF could server.

Localization Romanian Language
For Romanian language we don't have diacritics in XTRF.
We have issue with ț letter and ș letter.
Example:
- „București” in XTRF we have „Bucure ti”
- „Vizitați” in XTRF we have „Vizita i”
It is possible that we can fix this issue? If not, can we replace the diacritics with normal letters?
Please find attached picture.

New quote confirmation page
Hello,
We noticed a new page to validate a quotation sent to the customer. It opens automatically in the browser and asks to validate the quote again. Previously, it was enough to click on the link in the mail sent to the customer.
How can I disable this option? We find this useless and it misleads our customers (they think it's an error message).
Thank you in advance.
Customer support service by UserEcho