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XTRF issue (new profiles notifications)

Tony Casteleyn 1 month ago in Something Else updated 1 month ago 2

Hi XTRF team,

I am just wondering if you can help with a XTRF issue.

For some reasons, I didn’t receive the notifications for 2 specific individuals who created their profiles.

I usually receive them, but I can’t figure them why I didn’t receive them for these 2 people..


Would you be able to help?

Tony

Hi Tony,

please open a ticket to Help Desk with this one, as this will require more details and investigation on your XTRF instance.

Regards,
Mateusz

Hi Mateusz, thank you.

Could you please let me know how to open a ticket to Help Desk?

Regards, 

Tony