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XTRF issue (new profiles notifications)

Tony Casteleyn 5 years ago in Something Else • updated 5 years ago • 2

Hi XTRF team,

I am just wondering if you can help with a XTRF issue.

For some reasons, I didn’t receive the notifications for 2 specific individuals who created their profiles.

I usually receive them, but I can’t figure them why I didn’t receive them for these 2 people..


Would you be able to help?

Tony

Mateusz Trzeciak (XTRF Deployment & Training Specialist) 5 years ago

Hi Tony,

please open a ticket to Help Desk with this one, as this will require more details and investigation on your XTRF instance.

Regards,
Mateusz

Tony Casteleyn 5 years ago

Hi Mateusz, thank you.

Could you please let me know how to open a ticket to Help Desk?

Regards, 

Tony

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