The Questions & Answers forum is not supported by XTRF anymore. Please address all your questions to the XTRF Support.

0

When there will be Trados 2024 and XTRF integration?

Kaspars Klavins 3 months ago in Something Else 0

When there will be Trados 2024 and XTRF integration?

0

How to get the customer reference / project number on first page of invoice (openPDF)

Benthe 7 months ago in Something Else updated by Juan (Comunica Translations) 6 months ago 4

We're having some trouble with invoices bouncing back from our customers because the reference/project number is on the second page of the invoice. We're trying to get the number on the first page of the invoice now, but the code doesn't seem to work. The code we used is: $task.project.getCustomerProjectNumber(). This works on the second page, but not on the first page of the invoice. Does anyone know how to resolve this?  

Thanks in advance for thinking along! 

0

Macros: retrieve view results

Juan (Comunica Translations) 1 year ago in Something Else updated 1 year ago 0

Hello:

I was wondering if you found out a way to retrieve view results from inside a macro. I don't get to see any Service/Object in the documentation in order to specify a view ID and retireve all the results.
Something like waht's done in the API for the ednPoint:

home-api/browser?viewId=xxx

Thanks in advance.
My best regards.

0

Quickbooks Online Sync Issues

Ted 2 years ago in Something Else 0

We've been using the QBO sync for the past month or so.  It generally does what the documentation says.  However, I'm having a problem where a sprinkling of client invoices aren't being synced to QBO.  A subset of these invoices--I found out through doing a few QBO searches--had an invoice number that matched a vendor bill that was previously in QBO from a couple of years ago (and thus never existed in XTRF).  By preemptively re-numbering my vendor's old invoices in QBO I could avoid the problem ahead of time.  But now I'm still having invoices that don't sync and as far as I can tell the invoice number either doesn't exist at all in QBO or is so old that it's not showing up in a standard search.  

If anybody has an idea of where I can go from here, I'd love to hear it. Or if you're having the same issue, let me know!

0

QuickBooks Online Sync issues

Brandon Carney 2 years ago in Something Else updated 2 years ago 9

Hi all - we have been a client of xtrf since 2012 - one of the first clients for them.Since that time, we have built out the financial side of our company around the QBO/XTRF sync. I understand that bugs happen over time, no issues there but in June of last year the sync stopped working. Our entire financial system basically blew up. The vendor portal is wrong causing HUGE confusion amongst our linguists and added time/work for our internal staff. We are effectively at this point having to maintain two sets of books. I have put in numerous tickets, reached out to everyone I know (I know a bunch over there given how long we have been using the system) and no one, I mean NO ONE is able to give me any answer other than we are looking into it and will get back to you. I am absolutely floored by this situation. I am not one to take to the internet to talk trash about anyone or any company but I truly am at my wits end here. I have no other recourse except to turn to the outside world to see if my story resonates with anyone else. Has this been an issue for anyone else? I know things take time but this feels ridiculous and, honestly, like we are being taken advantage of because we have little to no recourse to fix the problem at hand. Any similar stories or suggestions as to how we can move forward here (other than switching to another provider) would be greatly greatly appreciated and welcomed. Thanks much. 

0

Branch logo/image tag in document template theme

MiriamMK 2 years ago in Something Else 0

I am not able to find an XTRF tag to insert the branch logo in document template themes, I can only find the branding image tag, but seeing we have several branches with different logos I want to be able to target those.

Has anyone else run into this before, and can help me on my way?:) Thank you. 

0

XTRF Quote / Project / Invoice templates

Christiane Lueke 2 years ago in Something Else updated by Thomas Mosley 1 year ago 7

Hi,

I'm looking for recommendations and experiences in customising XTRF Quote / Project / Invoice templates.
As far as I know, BIRT 2 and 4 can only be modified by XTRF and OpenPDF is the only format that can be modified by the user company, is that correct?

We have been working to customise OpenPDF templates and have had some success, i.e. templates that are working, but could do with more tweaks - but overall we have found it quite difficult.

Is there anyone out there / can you recommend someone who is fully familiar with Java, Velocity and OpenPDF and would be interested in doing some programming for us?
Or would you recommend that we go directly with the XTRF Customisation Team? Your experiences would be very much appreciated!

Many thanks and all the best,

Christiane

0

Notifications - deactivate templates

Christiane Lueke 3 years ago in Something Else 0

In Notifications - Templates - there is an option to select and deactivate templates. 
But it does not seem to do anything, e.g. templates remain active
I'm also not able do deactivate a template when I open the template itself for editing.

0

Properly classifying Revenue vs Expenses in Quickbooks Online

Tom H 3 years ago in Something Else 0

Our accountant requested an update within the integration of XTRF and Quickbooks Online to properly send revenues to an income account and expenses to an expense account. Currently XTRF automatically selects the same account for both income and expense: “XTRF account”.


Fixing this will help us automate a lot of steps in Quickbooks that we are having to perform manually.

0

Macro to sum amount of Invoices for the year

Nahuel 3 years ago in Something Else 0

We're working on preparing a Macro to gather all invoices amounts for the month, we need help determining which variables and parameters we should be using to gather this.

Would something like "$Invoice.DueDate.year == 122" or "$Invoice.FinalDate.year == 122" work? 


Also, if we wanted to use the month parameter, how would that go instead? "$Invoice.DueDate.month == ??"


Lastly, what's the parameter for gathering the total amount for the invoices? Would "$invoice.TotalNetto" work?

Thank you in advance!