Questions?
They are answered by the XTRF community and our experts
How to create jobs via API??
I feel like I may be missing something straightforward... but...
How do you create a new job (smart projects) via API? I can create projects, create payables, update jobs, add vendors... but I don't see how to create a job. I can get job details...
What am I missing? Any help would be appreciated.
Sign in to client portal as contact?
I'd like to log in to the client portal to see what they see. I thought there used to be a way to do this but I'm not seeing it now - is this possible? For vendors, at the bottom of the Main Data page of the contact, you can "Sign in to Vendor Portal as this Person." I don't see this on any tab for the Client contact person.
Adding VAT to an invoice
Hi XTRF team
We are just wondering if you could help with a query with a provider's invoice. We would like to send a new invoice which will include a 20% VAT. 20% VAT has been added to the provider’s profile.
But the invoice is still showing without VAT… We have tried to change the rule, but it doesn’t change anything. The “multiply net total” rule didn’t work
We have also tried to remove the jobs from the invoice and to add them again, but it didn’t work… We would like this to be done without having to reopen projects.
XTRF 8.5 integration with memoQ 9.2
Can anyone confirm that there are no integration issues with XTRF 8.5 and the recently released memoQ 9.2? The changelog for memoQ 9.2 doesn't indicate that any API-related functions were updated, but I'd like to check before going ahead with the update.
Integration with memoQ 9.2 is supported from XTRF v8.6.
We will be testing compatibility with memoQ 9.3 in the upcoming weeks too.
How to check who accept or Reject a quote
When a notification email is sent to the Client with the link to accept or decline the quote or using the client portal for the same purpose, the return email has a footer with the signature of quote requester. But if someone else who received the email has accept/reject the quote the same user signature appears. How to identify who did accept or reject the quote?
Delay time used in account statement
Did anyone figure it out how to stop the delay time on the account statement as if the invoice is paid the delay time still increasing.
Customizing Client Portal: How much can we change?
It is possible to customize the Client Portal? Changing buttons, text, colors, etc. We have just found how to change the welcome text and the list of services. What about the rest?
Notification Email Expression Tags Personalisation
Hello,
I've recently changed the header of my notification emails to providers to display certain project info.
The expression tag ${job.shortDescription} displays the languages requested for a project but not in alphabetical order, which is something my provider requested in order to process the file quicker on their side.
Is there another expression tag or multiple ones I can use to obtain this order in the header?
You have a new Job: [Job code], [Job name], [Languages in A-Z order], [Job Type]
Also is there an expression tag list I can refer to that shows a preview of how the info are going to be displayed?
Vendor selection strategy
Hello,
Can we change the default vendor selection strategy? When we open a new task, the default for each time is First one Wins so we want to change this to Manually by PM so that it won't start the job once a translator confirms availability.
Thank you!
Vendor invoicing: Can a vendor apply a discount when they create the invoice in XTRF?
Hallo all,
let´s say we have issued a PO for 100 EUR to a vendor.
Can they issue an invoice with a 2% discount (e. g. for faster payment)? In other words, will their invoice be rejected if it doesn´t match exactly the PO amount?
Thanks,
Veit
Customer support service by UserEcho