Hi XTRF team
We are just wondering if you could help with a query with a provider's invoice. We would like to send a new invoice which will include a 20% VAT. 20% VAT has been added to the provider’s profile.
But the invoice is still showing without VAT… We have tried to change the rule, but it doesn’t change anything. The “multiply net total” rule didn’t work
We have also tried to remove the jobs from the invoice and to add them again, but it didn’t work… We would like this to be done without having to reopen projects.
Customer support service by UserEcho