Questions?

They are answered by the XTRF community and our experts

0

From Where I can run created macro?

Mahmoud Tawfeek 3 years ago in Home Portal updated 3 years ago 2

Hi,

After creating a new macro, how could i run it and control times it can run automatically?

0

Wordbee

laurajimenezgarcia 3 years ago in Home Portal 0

Hello,

is anyone working with Wordbee?

Are their TM log analysis compatible with XTRF?

Laura

0

Issue in exporting client contact person

Alia 3 years ago in Home Portal updated by Martyna Pałasz (XTRF Deployment & Training Specialist) 3 years ago 1

hi all

im trying to export all my clients contact persons from XTRF. I can easily view this on XTRF and i have included a filter with the last project date and status. When i export this information from XTRF, some information doesnt make it to the excel sheet, with some statuses & project date missing (for clients we worked with). I cant seem to get the accurate information when i export this, is there a way to fix this? 

0

Example TM analysis file

Dennis Rosenbaum 3 years ago in Home Portal / Smart Projects updated 3 years ago 2

Hi all, 

We are trying to import a TM analysis file of our own, but we don't know the exact format, so we are going to use one of the XTRF supported files (https://knowledgebase.xtrf.eu/display/XTRFHelp/CAT+Analysis+Import).

However, we don't have one of these files. Anyone here can help me by uploading one of the supported TM Analysis files (or sending me by e-mail)?

Kind regards,
Dennis Rosenbaum

0

Having word count displayed in the Quotes view

Is it possible to have a document word count displayed in the Quotes view when a document is received from a customer through the Customer Portal? We know that XTRF has already calculated this, as the word count is displayed to the customer before clicking 'Launch Project'. I know that the CAT tool calculates the total and weighted word count after the quote is converted into a project, but it would be handy to have the total word count visible also at the earlier stage when the request is first received.

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0

Error when creating a task

Hello,

We are experiencing an error when creating a task for a project. Can you help me solving it, please?

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0
Answered

Custom field not updatable from project

Ted 4 years ago in Home Portal / Smart Projects updated 3 years ago 2

We created a custom field called "Review Invoicing Notes."  This field lives on the client record, but it also shows up on project pages.  We just noticed that a project manager tried updating the field on a project.  However, that doesn't update the field on the customer record.  Would there be a way to either make this update on its own or make it so the field isn't editable on the project page?

0

Can translators respond to Feedback?

We are looking to use the Feedback function in XTRF to record client complaints. Is it possible to invite the translators who were involved in the project to enter a response directly into the Feedback form? The reason I would like to do this is to give the translators the opportunity to defend their work or admit their mistake or provide any other type of response. It would be nice to have this stored together with the complaint, for future reference.

0

Parallel diferent type of jobs

Hi, 

i would have a question regarding parralel jobs in a workflow ( no matter if its about quote/project)

For example imagine client would send us Cad file and excel file. 

Cad files should be managed by dtp while excel file should be done by cattool depatment. 

I would like cattool to work on excel file while dtp is working on Cad file at the same time. How can i set it up in Workflow?

i tried by adding a worklow job but under the same job there could be only 2 same job types ( image attached , pls consider it just as example , i put twice external projetc preparation just as example)

if i add a job as non wordklow job then its not visible at all in workflow job.

could you please help me to understand if there is a possibility to have 2 persons working at the same time in a workflow without adding new task?

thanks in advance, 

Dusa Jovanovic 

Dema SOlutions SRL

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0

Notifications for job updates -- any way to modify?

Hi all, we work in Smart Projects, and one of the notifications that goes out to vendors seems a little sensitive. The notification that "job ### has been updated" is the one in question. This goes out to vendors assigned to a job when the deadlines or instructions are changed, which is great. However, it goes out even if we click in the instructions box at all, which leads to emails being sent when nothing is changed. We're wondering if anyone else has this issue, or if there's a way to change the settings or control what triggers the email. Any ideas? Thanks!