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Answered

Non conformities disappear

Berber 2 years ago in Home Portal / Smart Projects updated by Łukasz Kaleta (Senior Customer Success Manager) 2 years ago 6

Recently I have been adding a few non-conformities in several smart projects but after putting status resolved they disappear from the map and I also dont see them in the feedback of the resource. What is happening here?

Answer

Answer

I submit a support request for this now, as it seems to be more of a bug. thanks marek!

Hi Berber

Resolved feedback reports should be still available both on the project and the Vendor profile. Could you please verify if it still occurs and if yes, report this issue to our Support?
While reporting could you please provide some examples that we can investigate, project ID and/or Vendor name. Thank you!
Best regards,
Marek

Hi Marek,


Yes I just added a new non-conformity and it doesnt show up again.

I am sure I saved it properly and I tried twice now.

Its project 1485/2018:59001_ES-FR_MM


This feedback also disappeared but it was in the resource feedback so now its there twice, this was a classic project though.

1458/2018/1/3

Answer

I submit a support request for this now, as it seems to be more of a bug. thanks marek!