I have a question regarding the actual start date for a project that was started from a quote.
The current situation is: We receive a rfq, whe create a quote and some jobs in the process (file preparation jobs) need to be completed before we can do a wordcount and give the customer a price. So far so good. But when this client accepts this quote and places the order 5 days later. The project is created and the actual start date for that project is 5 days earlier.
Shouldn't this date be the date that the customer places the order, or even better the date that the first action in the project is performed after the order is placed?
Customer support service by UserEcho