+3
Instructions Template
Is there any way to make a process template that includes the instructions?
Or anyway to set that for a specific client and process the same instructions are included?
Thanks!
Customer support service by UserEcho
If you're using smart projects, I am not aware of any way to standardize or templatize instructions, at the client, process template, or job level. Of course, smart projects don't have project templates which is where I would normally think instruction templates would belong.
The only approach I can think of is to store the instruction templates externally and set them on projects using available project- and/or job-level API calls.
I don't have any experience with classic projects, so not sure of options there.
The classic projects allow you to do it via this option: https://help.xtm.cloud/xtrf/home-portal/configuration-menu/en/workflow-resources-selection-rules--classic-.html
As we are currently not using classic projects I do not have it enabled so I cannot help more.
We created a program that does this, it's not a simple solution, but I'd be happy to show you if you're interested. And we use smart projects.
Hi Mark,
We would be greatly interested in it, do you use some sort of external database or do you use internal "personal files" selection in XTRF?
How could I reach out?
I'm traveling this week, but next week I'd be happy to schedule a time to talk. Reach out to me via email. mark (at) mlconnections dot com